Description
This page allows the supervisor to reserve to a user one or more of the tasks assigned to an work queue.
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Page Flow Diagram
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Fields
Reserve To User
LabelTypeDescriptionMandatory
Reserve To UserUSER_NAMENo
Reserve To UserUSER_NAMENo
Tasks
LabelTypeDescriptionMandatory
Task IDTASK_IDThe unique reference number of the task. This is automatically generated by the system when the task is created.No
SubjectTASK_SUBJECTA brief description of the task.No
PriorityTASK_PRIORITY_CODEThe priority of the task, e.g. High, Medium or Low.No
AssignedTASK_TIMESTAMPThe date and time when the task was last assigned.No
DeadlineTASK_TIMESTAMPThe date when this task is due.No
Select
LabelTypeDescriptionMandatory
Links and Actions
Page Level Actions
LabelDescription
CancelThe Cancel action dismisses the page.
SaveThe Save action reserves the selected cases to the selected user.
Messages
When page is loaded
MessageMessage CatalogConfigurableConfigurable Validation Reference ID
%1s %2s %3s %4sLinkNo
An Exception occurred as the timeout has been reached and the transaction has been rolled back.LinkNo
An Exception occurred as the timeout has been reached and the transaction has been rolled back.LinkNo
No security implementation is supported for this transaction type. Please contact an Administrator.LinkNo
Only the work queue administrator and the users subscribed to this work queue can reserve tasks to users or from this work queue.LinkNo
System configuration error - Unable to retrieve system user details from the database. Please contact your system administrator.LinkNo
System configuration error - Unable to retrieve system user details from the database. Please contact your system administrator.LinkNo
The login ID %1s does not map to a user name.LinkNo
The login ID %1s does not map to a user name.LinkNo
You do not have the appropriate sensitivity level to view information regarding this work queue.LinkNo
Your search has exceeded the maximum limit for the number of records that can returned. Please narrow your search criteria.LinkNo
When page is submitted
MessageMessage CatalogConfigurableConfigurable Validation Reference ID
%1s %2s %3s %4sLinkNo
An Exception occurred as the timeout has been reached and the transaction has been rolled back.LinkNo
Please select a user to reserve tasks to.LinkNo
Please select one user to reserve tasks to only.LinkNo
Task %1s is already reserved to %2sLinkNo
Task with ID %1s does not exist.LinkNo
The Key Server cache and the Key Server database values are out of sync and therefore this record cannot be inserted. LinkNo
The login ID %1s does not map to a user name.LinkNo
The XML for the workflow data object snapshot is invalid due to excessive number of white space characters.LinkNo
This task cannot be reserved to another user manually as it has already been queued for forwarding. The new task assignee(s) will be notified once the forward completes.LinkNo
This task has already been made available by %1s.LinkNo
This task is closed and cannot be added to the My Tasks list.LinkNo
This user does not have the appropriate sensitivity level to have tasks from this work queue reserved to them.LinkNo
User %1s is not an active user and tasks cannot be added to such a user's My Tasks list.LinkNo
You have not selected any tasks.LinkNo
Workflows
When page is loaded
None
When page is submitted
WorkflowDescription
SupervisorReserveTaskNotificationNotifies a user that a task that was assigned to the user has now been reserved to the user by a supervisor.
Related Entities
Technical Information
Page IDSupervisor_reserveWorkQueueTasksToUser
LocationC:\Users\david\dev\src\esystems-inc\Curam_V8_IS\webclient\components\SupervisorWorkspace\Workqueue\Supervisor_reserveWorkQueueTasksToUser.uim
Page Load InterfaceMaintainSupervisorUsers.listSupervisorUsers, MaintainSupervisorWorkQueues.listWorkQueueReserveAssignedTasks
Page Submit InterfaceMaintainSupervisorWorkQueues.reserveWorkQueueTasksToUser
Linked From PagesAssigned Tasks (Supervisor_workQueueAssignedTasks)