Description
This page allows you to view a list of cases registered in a chosen week, that have associated issues.
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Page Flow Diagram
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Fields
LabelTypeDescriptionMandatory
Case ReferenceCASE_REFERENCEThe unique reference number of the case. This is automatically generated by the system when the case is created.No
ProductPRODUCT_TYPE_CODEThe product that the case provides.No
StatusCASE_STATUS_CODEThe status is "active", unless the record has been deleted, in which case, the status is "canceled".No
Number Of IssuesNUMBER_OF_CASESThe number of issues associated with the case.No
Start DateCURAM_DATEThe date on which the case was created.No
Cases Received Week Beginning
LabelTypeDescriptionMandatory
Cases Received Week BeginningCURAM_DATENo
Choose Day
LabelTypeDescriptionMandatory
Choose DayCURAM_DATEChoose another date from the calendar to see the cases that were registered during that week, and that have issues associated with them.No
Action
LabelTypeDescriptionMandatory
Links and Actions
Page Level Actions
LabelDescription
<<Previous WeekClick the Previous Week link to refresh the page to display the cases with issues registered during the previous week.
Next Week>>Click the Next Week link to refresh the page to display the cases with issues registered during the next week.
Reassign Cases
UpdateThe Update action refreshes the page to display the cases with issues registered during your chosen week.
ViewClick the View link on the appropriate row to view the Case Workspace.
View Heat Map
Messages
When page is loaded
MessageMessage CatalogConfigurableConfigurable Validation Reference ID
/LinkNo
%1s %2s %3s %4sLinkNo
An Exception occurred as the timeout has been reached and the transaction has been rolled back.LinkNo
System configuration error - Unable to retrieve system user details from the database. Please contact your system administrator.LinkNo
The login ID %1s does not map to a user name.LinkNo
When page is submitted
MessageMessage CatalogConfigurableConfigurable Validation Reference ID
%1s %2s %3s %4sLinkNo
An Exception occurred as the timeout has been reached and the transaction has been rolled back.LinkNo
System configuration error - Unable to retrieve system user details from the database. Please contact your system administrator.LinkNo
The login ID %1s does not map to a user name.LinkNo
Related Entities
Technical Information
Page IDSupervisor_casesWithIssuesList
LocationC:\Users\david\dev\src\esystems-inc\Curam_V8_IS\webclient\components\SupervisorWorkspace\CasesWithIssues\Supervisor_casesWithIssuesList.uim
Page Load InterfaceMaintainSupervisorCasesWithIssues.listCasesWithIssues
Page Submit InterfaceMaintainSupervisorCasesWithIssues.listCasesWithIssuesByDate
Linked From PagesSupervisor_casesWithIssuesHeatMap, Cases With Issues (Supervisor_casesWithIssuesList)