Description
This page allows you to view the details for a case.
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Page Flow Diagram
Click the diagram to manipulate and zoom. Traverse the diagram using Click-and-Drag motions. Fullscreen
Fields
LabelTypeDescriptionMandatory
Case NameCASE_CAT_TYPE_CODEThe case name.No
Case ReferenceCASE_REFERENCEThe unique reference number of the case. This is automatically generated by the system when the case is created.No
Primary ClientCONCERN_ROLE_NAMEThe full name of the primary client of the case.No
StatusCASE_STATUS_CODEThe status is "active", unless the record has been deleted, in which case, the status is "canceled".No
Owner TypeORG_OBJECT_TYPEThe type of organization object assigned as case owner, e.g. User, Position, Organization Unit or Work Queue. No
OwnerORGANISATION_OBJECT_REFERENCE_NAMEThe full name of the case owner.No
SupervisorFULL_NAMEThe full name of the case supervisor.No
Supervisor EmailEMAIL_ADDRESSThe email address of the case supervisor.No
Links and Actions
None
Messages
When page is loaded
MessageMessage CatalogConfigurableConfigurable Validation Reference ID
%1s %2s %3s %4sLinkNo
An Exception occurred as the timeout has been reached and the transaction has been rolled back.LinkNo
The login ID %1s does not map to a user name.LinkNo
When page is submitted
None
Related Entities
Technical Information
Page IDSupervisor_caseTabDetails
LocationC:\Users\david\dev\src\esystems-inc\Curam_V8_IS\webclient\components\SupervisorWorkspace\Cases\Supervisor_caseTabDetails.uim
Page Load InterfaceMaintainSupervisorCase.readCaseTabDetails
Page Submit Interface
Linked From Pages