Description
This page allows you to view a list of the issues associated with a case, sorted by the age of the issue.
Page Preview
Page Flow Diagram
Click the diagram to manipulate and zoom. Traverse the diagram using Click-and-Drag motions. Fullscreen
Fields
LabelTypeDescriptionMandatory
Owner TypeORG_OBJECT_TYPEThe type of user or organizational object assigned as owner of the issue case. The owner may be of type user, position, organization unit or work queue.No
OwnerORGANISATION_OBJECT_REFERENCE_NAMEThe full name of the owner of the issue case.No
Primary ClientCONCERN_ROLE_NAMEThe full name of the primary client of the issue case.No
Date CreatedCURAM_DATEThe date and time when the issue case was created.No
StatusCASE_STATUS_CODEThe status is "active", unless the record has been deleted, in which case, the status is "canceled".No
Case
LabelTypeDescriptionMandatory
Case ReferenceCASE_REFERENCEThe unique reference number of the issue case. This is automatically generated by the system when the case is created.No
TypeISSUE_CONFIGURATION_TYPEThe type of issue case.No
Links and Actions
Page Level Actions
LabelDescription
Reassign IssuesClick the Reassign Issues link to open the Reassign Issues page.
View Issues By AgeThe Update action refreshes the page to display the issues by age.
View Issues By TypeThe Update action refreshes the page to display the issues by type.
Expanded Row
LabelDescription
Link
Messages
When page is loaded
MessageMessage CatalogConfigurableConfigurable Validation Reference ID
%1s %2s %3s %4sLinkNo
An Exception occurred as the timeout has been reached and the transaction has been rolled back.LinkNo
No security implementation is supported for this transaction type. Please contact an Administrator.LinkNo
The login ID %1s does not map to a user name.LinkNo
When page is submitted
None
Related Entities
Technical Information
Page IDSupervisor_caseIssuesByAge
LocationC:\Users\david\dev\src\esystems-inc\Curam_V8_IS\webclient\components\SupervisorWorkspace\Cases\Supervisor_caseIssuesByAge.uim
Page Load InterfaceMaintainSupervisorCase.listCaseIssuesByAge
Page Submit InterfaceMaintainSupervisorCase.issuesFilter
Linked From PagesCase Issues (Supervisor_caseIssuesByAge), Supervisor_listCaseIssuesOfAType, Case Issues (Supervisor_listIssueCasesByType)