Description
This page allows you to view a recorded communication.Recorded communications are used to capture details about communications that are issued outside the system. Typically these are communications received by the organization. For example, when a client returns a completed application form, the user can scan the form and attach it to the communication as an electronic file. There are, however, circumstances when the organization issues communications without using Cúram to create them. For example, a caseworker may phone a client and follow up this phone conversation with notes. Cúram provides the ability to enter the details for this phone call, like the date and time of the phone call, and the topics discussed.
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Fields
LabelTypeDescriptionMandatory
MethodCOMMUNICATION_METHOD_CODEMethod of communication, i.e. email.No
Communication DateCURAM_DATEDate on which the email is sent.No
Communication TypeCOMMUNICATION_TYPE_CODECommunication type, e.g., recorded, email.No
StatusRECORD_STATUS_CODEStatus of the record. The status is active, unless the record has been deleted, in which case, the status is canceled.No
Communication Status
LabelTypeDescriptionMandatory
Communication StatusCOMMUNICATION_STATUS_CODENo
Communication Text
LabelTypeDescriptionMandatory
SubjectCOMM_SUBJECT_TEXTSubject of the communication.No
Communication TextCOMMUNICATION_TEXTText of the communication. This text relates to recorded communications.No
Correspondent
LabelTypeDescriptionMandatory
Correspondent NameNAMEName of the correspondent who receives the email.No
Correspondent TypeCORRESPONDENT_CODECorrespondent type that relates to a coded description of the communication's correspondent. No
EmailEMAIL_ADDRESSEmail address of the correspondent. For participant communications, this is the participant's primary email address.No
Phone NumberPHONE_NUMBER_STRINGCommunication recipient or sender's phone number.No
AddressADDRESS_FORMATTED_DATAAddress of the communication recipient or sender. Your organization decides the correct address formatting.No
Associated Files
LabelTypeDescriptionMandatory
File LocationFILE_LOCATIONLocation of an associated file. No
File ReferenceFILE_REFERENCE_NUMBERReference information regarding an associated file. No
Document LocationDOCUMENT_LOCATIONLocation of an associated document. No
Document ReferenceDOCUMENT_REFERENCE_NUMBERReference information regarding an associated document. No
File Name
LabelTypeDescriptionMandatory
Comments
LabelTypeDescriptionMandatory
CommentsCOMMENTSNo
Links and Actions
None
Messages
When page is loaded
MessageMessage CatalogConfigurableConfigurable Validation Reference ID
Address data line %1n is not in correct format.LinkNo
Address header information is missing or invalid.LinkNo
An entity identifier cannot be null.LinkNo
An Exception occurred as the timeout has been reached and the transaction has been rolled back.LinkNo
Attempt to map a freeform address as a non-freeform.LinkNo
Invalid address layout type %1s specified in address header.LinkNo
More than entity of type '%1s' with key value '%2s' found in the cache.LinkNo
No concrete DAO specified for discriminator value '%1s'.LinkNo
No database access is allowed at this point.LinkNo
No name tag specified in address data line %1n.LinkNo
No security implementation is supported for this transaction type. Please contact an Administrator.LinkNo
No service plan security implementation has been registered. Please contact an Administrator.LinkNo
The login ID %1s does not map to a user name.LinkNo
The Social Enterprise Folder is closed it cannot be modified.LinkNo
You do not have appropriate privileges to perform this operation.LinkNo
You do not have appropriate privileges to perform this operation for this client.LinkNo
When page is submitted
None
Related Entities
Technical Information
Page IDSocialEnterpriseFolder_viewRecordedCommunication
LocationC:\Users\david\dev\src\esystems-inc\Curam_V8_IS\webclient\components\SECCommon\SEF\Application\Communication\SocialEnterpriseFolder_viewRecordedCommunication.uim
Page Load InterfaceCommunication.readRecordedCommunication1, SocialEnterpriseFolder.validateIsSEFModifiable
Page Submit Interface
Linked From PagesModify Recorded Communication: (SocialEnterpriseFolder_modifyRecordedCommunicationFromView)