Description
This page allows you to search for a case. If you know a case reference number, you can access case details via the Case Search page.
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Page Flow Diagram
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Fields
LabelTypeDescriptionMandatory
Case ReferenceCASE_REFERENCECase reference number. If the system recognizes the case reference number entered in the Case Reference field, the case reference number is displayed in the case details panel. You can view the case home page by clicking on the reference number.No
Search Result
LabelTypeDescriptionMandatory
Case ReferenceCASE_REFERENCECase reference number. If the system recognizes the case reference number entered in the Case Reference field, the case reference number is displayed in the case details panel. You can view the case home page by clicking on the reference number.No
Primary ClientCONCERN_ROLE_NAMERegistered participant who is the primary client of the case. You can view the participant home page by clicking on the primary client name.No
Case TypeCASE_TYPE_CODECase type that relates to a coded description of the case, e.g. product delivery or liability.No
Start DateCURAM_DATECase start date. This start date is dependent on the evidence associated with the product governing the case. For example, the start date for a sickness benefit case would be the date the primary client became sick.No
StatusCASE_STATUS_CODECase status is dependent on the case processing. For example, a status can be open, active, or closed.No
Action
LabelTypeDescriptionMandatory
Links and Actions
Page Level Actions
LabelDescription
ResetYou can press the Reset button to reset the search criteria fields and enter new fields.
SearchOnce you have entered the case reference number, you can press the Search button to search for the case. The case is displayed in the case details panel.
Select
Messages
When page is loaded
None
When page is submitted
MessageMessage CatalogConfigurableConfigurable Validation Reference ID
An exact match has been performed on first name and/or last name because only a single character was entered into the search field.LinkNo
An Exception occurred as the timeout has been reached and the transaction has been rolled back.LinkNo
At least one search criteria must be entered.LinkNo
First name field must contain at least %1n alphanumeric character(s).LinkNo
First name field must contain at least %1n alphanumeric characters in order to include a wildcard character.LinkNo
Last name field must contain at least %1n alphanumeric character(s).LinkNo
Last name field must contain at least %1n alphanumeric characters in order to include a wildcard character.LinkNo
No case could be found which matched the search criteria.LinkNo
No Case Search implemented. Please contact an Administrator.LinkNo
Please refine the search criteria. At least one more search criteria must be specified.LinkNo
Please specify additional search criteria.LinkNo
Reference field must contain at least %1n alphanumeric character(s).LinkNo
The case reference number entered is a valid reference but not for searching on cases listed on this page.LinkNo
The end 'From' date must not be before the start 'From' date.LinkNo
The end 'To' date must not be before the end 'From' date.LinkNo
The end 'To' date must not be before the start 'To' date.LinkNo
The start 'From' date must not be in the future.LinkNo
The start 'To' date must not be before the start 'From' date.LinkNo
The start 'To' date must not be in the future.LinkNo
The status '%1c' is not valid for the selected case type(s).LinkNo
Related Entities
Technical Information
Page IDSocialEnterpriseFolder_searchCaseAddMember
LocationC:\Users\david\dev\src\esystems-inc\Curam_V8_IS\webclient\components\SocialEnterpriseCollaboration\SEF\Application\SocialEnterpriseFolder_searchCaseAddMember.uim
Page Load Interface
Page Submit InterfaceCase.caseSearch2
Linked From PagesCase Search (SocialEnterpriseFolder_searchCaseAddMember)