Description
This page allows you to create an incident for one or more affected clients in the social enterprise folder. Incidents are events that have (or could have) a direct negative effect on the health and safety of a client, for example, a report of child neglect or abuse or an accident in a work place.
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Fields
LabelTypeDescriptionMandatory
TypeINCIDENT_TYPEIncident type, e.g., suspected abuse, suspected neglect, workplace accident.Yes
SeverityINCIDENT_SEVERITYSeverity of the incident, i.e., minor, moderate, major, or severe.Yes
DateCURAM_DATETIMEDate on which the incident occurred.Yes
LocationINCIDENT_LOCATIONFree text description of the location where the incident occurred.Yes
DescriptionINCIDENT_DESCRIPTIONFree text description of the incident.Yes
Affected Clients
LabelTypeDescriptionMandatory
NamePERSON_BIRTH_NAMEName of each client within the social enterprise folder.No
GenderGENDERGender of each client within the social enterprise folder.No
AgeAGE_STRINGAge of each client within the social enterprise folder.No
AddressADDRESS_STRINGAddress of each client within the social enterprise folder.No
Affected Clients
LabelTypeDescriptionMandatory
NamePERSON_BIRTH_NAMEName of each client within the social enterprise folder.No
GenderGENDERGender of each client within the social enterprise folder.No
Date Of BirthDATEOFBIRTH_STRINGDate of Birth of each client within the social enterprise folder.No
AddressADDRESS_STRINGAddress of each client within the social enterprise folder.No
Reporter Details
LabelTypeDescriptionMandatory
MethodINCIDENT_REPORT_METHODMethod used to report the incident occurred, i.e., by fax, phone, email, hardcopy.Yes
Anonymous ReporterCURAM_INDICATORNo
Reporter DetailsADDRESS_DATANo
LabelTypeDescriptionMandatory
ReporterTAB_SEPERATED_LISTYou can select the incident reporter from the drop-down list of participants and users active within the social enterprise folder.No
LabelTypeDescriptionMandatory
NameCONCERN_ROLE_NAMEName of the unregistered person reporting the incident.No
EmailEMAIL_ADDRESSEmail address of the unregistered person reporting the incident.No
Phone
LabelTypeDescriptionMandatory
PhonePHONE_COUNTRY_CODENo
PhonePHONE_AREA_CODENo
PhonePHONE_NUMBERNo
PhonePHONE_EXTENSIONNo
Sensitivity Details
LabelTypeDescriptionMandatory
Sensitivity
LabelTypeDescriptionMandatory
SensitivitySENSITIVITY_CODEYes
Links and Actions
Page Level Actions
LabelDescription
CancelThe Cancel action dismisses the page.
Save
View MDT Member SensitivityThe View All MDT Member Details action displays information for each of the multidisciplinary team members. The system displays the name, role, email address, and sensitivity for each multidisciplinary team member. Links are provided to view more information about the team member and to email the team member.
Messages
When page is loaded
MessageMessage CatalogConfigurableConfigurable Validation Reference ID
%1s %2s %3s %4sLinkNo
Address header information is missing or invalid.LinkNo
An entity identifier cannot be null.LinkNo
An entity identifier cannot be null.LinkNo
An Exception occurred as the timeout has been reached and the transaction has been rolled back.LinkNo
An Exception occurred as the timeout has been reached and the transaction has been rolled back.LinkNo
Invalid address layout type %1s specified in address header.LinkNo
More than entity of type '%1s' with key value '%2s' found in the cache.LinkNo
More than entity of type '%1s' with key value '%2s' found in the cache.LinkNo
No database access is allowed at this point.LinkNo
No database access is allowed at this point.LinkNo
The login ID %1s does not map to a user name.LinkNo
The login ID %1s does not map to a user name.LinkNo
You do not have the appropriate privileges to perform this action.LinkNo
When page is submitted
MessageMessage CatalogConfigurableConfigurable Validation Reference ID
%1s %2s %3s %4sLinkNo
A bank account already exists for this client with this account number at the selected bank.LinkNo
A Case Member cannot be added to a case with a status of Closed.LinkYesbpocaseparticipantrole.err_case_status_closed|a|
Account Number must be entered. When a Sort Code is entered an Account Number is also required.LinkNo
Active participant data case already exists for this concern role.LinkNo
Actual cost cannot be modified as this plan item is associated with a product deliveryLinkNo
Actual end date must be greater than actual start date and equal to or less than todays date. LinkNo
A Curam participant or user must be selected as the Incident Participant.LinkNo
A description of the incident must be recorded.LinkNo
Affected Client must be selected.LinkNo
An account exists in this branch with this account number.LinkNo
An active organization structure must exist.LinkNo
An entity identifier cannot be null.LinkNo
An Exception occurred as the timeout has been reached and the transaction has been rolled back.LinkNo
An expected outcome has not been defined for this plan item. Please contact your administrator.LinkNo
An Incident must be set for Incident Participant.LinkNo
An Incident Participant can not be both a Curam participant and user.LinkNo
An Incident Participant role can not be created for a cancelled Incident.LinkNo
An Incident Participant role can not be created for a closed Incident.LinkNo
An organization object link record already exists for this %1s.LinkNo
A Participant with Reference Number %1s already exists.LinkNo
A registered reporter can be selected or new reporter details entered you must not enter both.LinkNo
A reporter can not be recorded for an anonymous incident.LinkNo
A row identifier cannot be null.LinkNo
A singleton SELECT returned multiple records.LinkNo
Assigned role of case owner for Case %1s of type %2s for %3s.LinkNo
Assigned role of case reviewer for Case %1s of type %2s for %3s by %4s.LinkNo
Assigned role of case supervisor for Case %1s of type %2s for %3s.LinkNo
At least IBAN and BIC or Account Number and Sort Code must be entered.LinkNo
Bank account name of the shared account does not match the bank account name entered.LinkNo
Bank account start and end dates must be in between bank branch start and end dates.LinkNo
BIC must be entered. When an IBAN is entered a BIC is also required.LinkNo
Business Process class %1s for plan of type %2c is not assignable to type %3s.LinkNo
Concern role must be registered.LinkNo
Duplicate branches with the same BIC found. Please contact the system administrator.LinkNo
Duplicate branches with the same sort code found. Please contact the system administrator.LinkNo
Either the organization object reference or user name must be entered.LinkNo
Email must be specified.LinkNo
Entered Sort Code and BIC should belong to same bank branch.LinkNo
Exception instantiating hook for plan of type %1c : %2s.LinkNo
Expected end date cannot be modified if an actual end date has been entered. LinkNo
Expected start date cannot be modified if an actual start date has been entered. LinkNo
From date field cannot be blank.LinkNo
From date must be specified.LinkNo
From date must not be later than the to date.LinkNo
From date must not be later than to date.LinkNo
IBAN must be entered. When a BIC is entered an IBAN is also required.LinkNo
Incident time or time of day must be entered not both.LinkNo
Location entered exceeds the maximum length it should not be longer than '%1n' characters.LinkNo
More than entity of type '%1s' with key value '%2s' found in the cache.LinkNo
Multiple participant data cases found for concern role.LinkNo
New bank account details cannot be added for a client that is currently marked as a duplicate.LinkNo
New email addresses cannot be added for a client that is currently marked as a duplicate.LinkNo
New tasks cannot be added for a client that is currently marked as a duplicate.LinkNo
No Active participant data case exists for this concern role.LinkNo
No case owner can be assigned as no potential case owner identified has an active position.LinkNo
No database access is allowed at this point.LinkNo
No security implementation is supported for this transaction type. Please contact an Administrator.LinkNo
One of either Add To My Tasks or Assign To must be entered but not both.LinkNo
Participant data case cannot be created for %1s concern role type.LinkNo
Participant data case cannot be resolved for %1s concern role type.LinkNo
Participant role ID must be specified.LinkNo
Recorded By must be enteredLinkNo
Recorded Date must be entered.LinkNo
Registration Date must be supplied.LinkNo
Reporter must be entered.LinkNo
Representative name must be suppliedLinkNo
Responsibility must be entered. LinkNo
Role must be entered.LinkNo
Sensitivity must be selectedLinkNo
Sensitivity must be supplied.LinkNo
Sort Code field must be entered.LinkNo
Sort Code must be entered. When Account Number is entered a Sort Code is also required.LinkNo
Start date must be specified.LinkNo
Status must be entered.LinkNo
Status must be selectedLinkNo
System configuration error - Unable to retrieve system user details from the database. Please contact your system administrator.LinkNo
The account name field is empty.LinkNo
The account number field is empty.LinkNo
The account type field is empty.LinkNo
The actual start date must be earlier than actual end date. LinkNo
The actual start date must be entered. LinkNo
The actual start date must be equal to or earlier than today. LinkYesbpoplanneditem.err_serviceplan_plan_item_xrv_actual_start_date_not_on_or_before_current_date|a|
The address data line index %1n is out of range (%2n - %3n).LinkNo
The assignee you have chosen does not match the assignee type chosen. Please search for assignee again.LinkNo
The bank branch selected for this bank account is canceled. Please choose another bank branch.LinkNo
The BIC %1s does not exist.LinkNo
The case owner type configured is invalid. Please configure this before continuing.LinkNo
The case owner type configured is invalid. Please configure this before continuing.LinkNo
The Case Participant Role start date must not be earlier than the Case start date - %1d.LinkYesbpocaseparticipantrole.err_caseparticipantrole_xfv_from_date_caseheader_from_date|a|
The Case Participant Role start date must not be later than the Case end date - %1d.LinkYesbpocaseparticipantrole.err_caseparticipantrole_xfv_to_date_caseheader_end_date|a|
The Case Participant Role start date must not be later than the Case end date - %1d.LinkYesbpocaseparticipantrole.err_caseparticipantrole_xfv_from_date_caseheader_end_date|a|
The Case Participant Role start date must not be later than the end date.LinkNo
The class '%1s' does not implement the interface curam.util.events.impl.EventFilter and therefore is not as an event filter.LinkNo
The class '%1s' does not implement the interface curam.util.events.impl.EventHandler therefore is not an event handler.LinkNo
The date and time of the incident cannot be in the future.LinkNo
The date on which the incident occurred must be entered.LinkNo
The deadline date and time must be in the future.LinkNo
The deadline is too far in the future and can not be stored correctlyLinkNo
The end date must be before %1s end date - %2d.LinkNo
The end date of the primary email address has passedLinkNo
The estimated cost cannot be edited after the Plan Item has been approved LinkNo
The estimated cost cannot have a negative value the amount must be zero or more.LinkNo
The estimated cost cannot have a negative value the amount must be zero or more.LinkNo
The event filter: '%1s' could not be instantiated.LinkNo
The event handler: '%1s' could not be instantiated.LinkNo
The expected start date must be earlier than the expected end date.LinkNo
The external user reference has not been configured. Please configure this before continuing.LinkNo
The external user type has not been configured. Please configure this before continuing.LinkNo
The following errors occurred when entering the bank account: %1sLinkNo
The identification details entered already exist for another %1c. Please correct the details or review for duplicate %1c details.LinkNo
The incident sensitivity cannot be set to a level that is higher than your own.LinkNo
The Key Server cache and the Key Server database values are out of sync and therefore this record cannot be inserted. LinkNo
The limit on Location has been exceeded by %1n character(s).LinkNo
The login ID %1s does not map to a user name.LinkNo
The owner must be entered. LinkNo
The participant already has a role of this type on the incident.LinkNo
There can only be one active reporter for an incident.LinkNo
The registration date must not be later than todayLinkNo
The reporter of the incident may be anonymous or named not both.LinkNo
The sensitivity level cannot be higher than that of proposed owner.LinkNo
The sensitivity level must be at least equal to that of the selected sub-goal.LinkYesbpoplanneditem.err_serviceplan_plan_item_xrv_subgoal_sensitivity|a|
The severity of the incident must be selected.LinkNo
The sort code %1s does not exist.LinkNo
The start date must be after the date of birth of %1s of %2d.LinkNo
The start date must be after the registration date of %1s of %2d.LinkNo
The start date must be before %1s end date - %2d.LinkNo
The subject must be entered.LinkNo
The supplied address data is empty.LinkNo
The to date must not be later than today.LinkNo
The to date of the primary bank account has passedLinkNo
The type of incident must be selected.LinkNo
The user already has a role of this type on the incident.LinkNo
This action cannot be carried out as participant data case is enabled for persons/prospect persons.LinkNo
This entity may not be inserted.LinkNo
This Participant already exists as Primary Client for this case. LinkNo
This Participant already has a role as %1c for this case.LinkNo
This task cannot be created as you currently have an active task allocation blocking period and you have specified the task should be added to your My Tasks list.LinkNo
This task cannot be created as you currently have an active task redirection period and you have specified that the task should be added to your My Tasks list.LinkNo
This task cannot be created because the user %1s is currently being blocked from the allocation of new task.LinkNo
To date must not be later than today.LinkNo
Type must be specified.LinkNo
User must be assigned to a position.LinkNo
You cannot add a bank account to a bank branch that has been canceled.LinkNo
You cannot add a bank account to a bank branch that has been closed.LinkNo
You cannot cancel the plan item as an actual start date has been entered. LinkNo
You cannot change the expected outcome as an actual start date has been entered. LinkYesbpoplanneditem.err_serviceplan_plan_item_fv_expected_outcome_no_modify|a|
You can not delete a plan item outcome as the subgoal outcome is already set.LinkNo
You cannot enter actual start date as plan item status is unapproved or submitted. LinkNo
You cannot enter a good cause value until the outcome value is set to not attained. LinkYesbpoplanneditem.err_serviceplan_plan_item_fv_good_cause_no_modify|a|
You cannot set outcome to attained or not attained until an actual end date is specified. LinkYesbpoplanneditem.err_serviceplan_plan_item_fv_outcome_no_modify|a|
You do not have access to this incident's details.LinkNo
You do not have appropriate privileges to perform this operation for this plan item.LinkNo
You do not have the appropriate privileges to view the selected plan item.LinkNo
You have been assigned as the owner of the %1s Plan Item belonging to the %2s Sub-Goal.LinkNo
You have been assigned as the owner of the %1s Plan Item for Service Plan ID %2n.LinkNo
You have been assigned as the user responsible for the %1s Plan Item belonging to the %2s Sub-Goal.LinkNo
You have been assigned as the user responsible for the %1s Plan Item for Service Plan ID %2n.LinkNo
You have been assigned the role of case owner for case %1s by %2s. %3sLinkNo
You have been assigned the role of case reviewer for case %1s by %2s.LinkNo
You have been assigned the role of case supervisor for case %1s by %2s. %3sLinkNo
You may not perform this operation as the service plan is closed.LinkNo
You must enter an expected end date LinkNo
You must enter an expected start date LinkNo
You must specify a plan item name LinkNo
You must specify a planned sub goalLinkNo
Workflows
When page is loaded
None
When page is submitted
WorkflowDescription
CURAMSTANDARDCASETASKThis workflow process is a generic workflow process that is used to create standard tasks for a case within the following functional areas - Milestone Delivery, Income Screening, and Service Planning.
DEFAULTCASENOTIFICATIONDefault Case Notification Workflow - Allocates the Notification to the specified user
DEFAULTNOTIFICATIONDefault Notification Workflow - Allocates the Notification to the specified user
Related Entities
Technical Information
Page IDSocialEnterpriseFolder_createIncident
LocationC:\Users\david\dev\src\esystems-inc\Curam_V8_IS\webclient\components\SocialEnterpriseCollaboration\SEF\Application\Incident\SocialEnterpriseFolder_createIncident.uim
Page Load InterfaceSocialEnterpriseFolderIncident.listClientsForIncident, SocialEnterpriseFolderIncident.listClientsParticipantsMDTMembersForSocialEnterpriseFolder
Page Submit InterfaceSocialEnterpriseFolderIncident.createIncidentWithInformationals
Linked From PagesIncidents (SocialEnterpriseFolder_listIncident)