Description
This page allows you to view a list of the service enquiry records for a provider in the system.
Page Preview
Page Flow Diagram
Click the diagram to manipulate and zoom. Traverse the diagram using Click-and-Drag motions. Fullscreen
Fields
LabelTypeDescriptionMandatory
Preferred Enquiry MethodPREFERRED_SERVICE_ENQUIRY_METHODThe preferred method of contact for this provider.No
Phone NumberPHONE_NUMBER_STRINGThe providers phone number.No
Web Response Statistics
LabelTypeDescriptionMandatory
Average Initial Response TimeDESCRIPTIONThe average initial response time, in days, for web based service enquiries made to the provider.No
ResponsesDESCRIPTIONThe percentage of web based service enquiries which the provider actually responded to.No
Recent Enquiries
LabelTypeDescriptionMandatory
DateCURAM_DATEThe date the service enquiry was recorded.No
ServiceSERVICE_OFFERING_NAMEThe name of the service the service enquiry relates to.No
ResponsePROVIDER_ENQUIRY_RESPONSEThe response from the provider regarding the service enquiry.No
MethodSERVICE_ENQUIRY_METHODMethod of the enquiry, e.g. phone, web, post or email.No
Links and Actions
None
In Page Navigation
LabelDescription
DetailsOpens the overview of provider page.
EnquiriesOpens the Enquiries page.
EvaluationOpens the Evaluation page.
IncidentsOpens the Incidents page.
InvestigationsOpens the Investigations page.
MapOpens the Map page.
PriceOpens the Price page.
StaffOpens the Staff page.
Expanded Row for: Recent Enquiries
LabelDescription
Link
Messages
When page is loaded
MessageMessage CatalogConfigurableConfigurable Validation Reference ID
%1n% of %2nLinkNo
%1n daysLinkNo
<1 dayLinkNo
1 dayLinkNo
An entity identifier cannot be null.LinkNo
An Exception occurred as the timeout has been reached and the transaction has been rolled back.LinkNo
A row identifier cannot be null.LinkNo
More than entity of type '%1s' with key value '%2s' found in the cache.LinkNo
No concrete DAO specified for discriminator value '%1s'.LinkNo
No database access is allowed at this point.LinkNo
No Responses ReceivedLinkNo
No row manager set which contains the optimistic lock.LinkNo
The login ID %1s does not map to a user name.LinkNo
When page is submitted
None
Related Entities
Technical Information
Page IDProviderManagement_listServiceEnquiriesForProviderModal
LocationC:\Users\david\dev\src\esystems-inc\Curam_V8_IS\webclient\components\CPM\ServiceDelivery\Providers\ProviderManagement_listServiceEnquiriesForProviderModal.uim
Page Load InterfaceServiceEnquiry.viewProviderServiceEnquiriesOverview
Page Submit Interface
Linked From PagesIncidents (ProviderManagement_listProviderIncidentsModal), Investigations (ProviderManagement_listProviderInvestigationsModal), Provider Staff (ProviderManagement_listProviderStaffModal), Enquiries (ProviderManagement_listServiceEnquiriesForProviderModal), ProviderManagement_viewProviderLocationModal, ProviderManagement_viewProviderOverviewModal, Price (ProviderManagement_viewProviderRatesForServiceModal)