P:ProviderManagement_listServiceEnquiriesForProvider

Page: Enquiries

Description

This page allows you to view a list of the service enquiry records for a provider in the system.

Page Preview

Page Flow Diagram

Click the diagram to manipulate and zoom. Traverse the diagram using Click-and-Drag motions.	Fullscreen

Fields

Label	Type	Description	Mandatory
Preferred Enquiry Method	PREFERRED_SERVICE_ENQUIRY_METHOD	The preferred method of contact for this provider.	No
Phone Number	PHONE_NUMBER_STRING	The providers phone number.	No

Web Response Statistics
Label	Type	Description	Mandatory
Average Initial Response Time	DESCRIPTION	The average initial response time, in days, for web based service enquiries made to the provider.	No
Responses	DESCRIPTION	The percentage of web based service enquiries which the provider actually responded to.	No

Recent Enquiries
Label	Type	Description	Mandatory
Date	CURAM_DATE	The date the service enquiry was recorded.	No
Service	SERVICE_OFFERING_NAME	The name of the service the service enquiry relates to.	No
Response	PROVIDER_ENQUIRY_RESPONSE	The response from the provider regarding the service enquiry.	No
Method	SERVICE_ENQUIRY_METHOD	Method of the enquiry, e.g. phone, web, post or email.	No

Links and Actions

None

In Page Navigation
Label	Description
Cost	Opens the Cost page.
Details	Opens the Details page.
Enquiries	Opens the Enquiries page.
Evaluation	Opens the Evaluation Page.
Incidents	Opens the Incidents Page.
Investigations	Opens the Investigations Page.
Map	Opens the Map page.
Staff	Opens the Staff page.

Expanded Row for: Recent Enquiries
Label	Description
Link

Messages

When page is loaded
Message	Message Catalog	Configurable	Configurable Validation Reference ID
%1n% of %2n	Link	No
%1n days	Link	No
<1 day	Link	No
1 day	Link	No
An entity identifier cannot be null.	Link	No
An Exception occurred as the timeout has been reached and the transaction has been rolled back.	Link	No
A row identifier cannot be null.	Link	No
More than entity of type '%1s' with key value '%2s' found in the cache.	Link	No
No concrete DAO specified for discriminator value '%1s'.	Link	No
No database access is allowed at this point.	Link	No
No Responses Received	Link	No
No row manager set which contains the optimistic lock.	Link	No
The login ID %1s does not map to a user name.	Link	No

When page is submitted
None

Related Entities

When page is loaded
ConcernRole
ExternalUserParticipantLink
Provider
ServiceDelivery
ServiceEnquiry
ServiceOffering

When page is submitted
None

Technical Information

Page ID	ProviderManagement_listServiceEnquiriesForProvider
Location	C:\Users\david\dev\src\esystems-inc\Curam_V8_IS\webclient\components\CPM\ServiceDelivery\Providers\ProviderManagement_listServiceEnquiriesForProvider.uim
Page Load Interface	ServiceEnquiry.viewProviderServiceEnquiriesOverview
Page Submit Interface
Linked From Pages	Incidents (ProviderManagement_listProviderIncidents), Investigations (ProviderManagement_listProviderInvestigations), Provider Staff (ProviderManagement_listProviderStaff), Enquiries (ProviderManagement_listServiceEnquiriesForProvider), Provider Evaluations (ProviderManagement_viewEvaluationForProviderService), Provider Evaluations (ProviderManagement_viewEvaluationForProviderServiceModal), ProviderManagement_viewProviderLocation, ProviderManagement_viewProviderOverview, Price (ProviderManagement_viewProviderRatesForService)