Description
This page allows you to record the details of a phone enquiry to a provider, regarding a service.
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Fields
LabelTypeDescriptionMandatory
Enquiry DateCURAM_DATETIMEThe time the phone enquiry took place at.No
ResponsePROVIDER_ENQUIRY_RESPONSEThe response from the provider regarding the service enquiry.No
Service FromCURAM_DATEThe date from which the service is required.Yes
Service ToCURAM_DATEThe date to which the service is required.No
FrequencyFREQUENCY_FREE_TEXT_DESCRIPTIONThe frequency required for the requested service.No
Time of DaySERVICE_ENQUIRY_TIME_OF_DAYThe time of day the service is required for.No
Comments
LabelTypeDescriptionMandatory
CommentsSERVICE_DELIVERY_NOTE_TEXT_SMALLUser comments on this record.No
Links and Actions
Page Level Actions
LabelDescription
CancelInput details are not saved. The user is returned to the previous page.
SaveA new service enquiry record is created. The status of the service enquiry record is Active.
Messages
When page is loaded
MessageMessage CatalogConfigurableConfigurable Validation Reference ID
An Exception occurred as the timeout has been reached and the transaction has been rolled back.LinkNo
The login ID %1s does not map to a user name.LinkNo
When page is submitted
MessageMessage CatalogConfigurableConfigurable Validation Reference ID
%1s %2s %3s %4sLinkNo
A date of creation must be entered.LinkNo
A from date for the requested service must be entered.LinkNo
An enquiry method must be entered.LinkNo
An entity identifier cannot be null.LinkNo
An Exception occurred as the timeout has been reached and the transaction has been rolled back.LinkNo
A note cannot be entered without text.LinkNo
A provider must be selected.LinkNo
A service must be selected.LinkNo
More than entity of type '%1s' with key value '%2s' found in the cache.LinkNo
No concrete DAO specified for discriminator value '%1s'.LinkNo
No database access is allowed at this point.LinkNo
Priority must be entered.LinkNo
Sensitivity must be entered.LinkNo
System configuration error - Unable to retrieve system user details from the database. Please contact your system administrator.LinkNo
The login ID %1s does not map to a user name.LinkNo
The note text has exceeded its maximum capacity.LinkNo
The Service From Date %1d must be on or before the Serice To Date %2d.LinkNo
The Service From Date must be on or after today.LinkNo
You cannot create a note with a higher sensitivity than you have.LinkNo
You cannot modify this note to have a higher sensitivity than you have.LinkNo
Related Entities
When page is loaded
None
When page is submitted
ExternalUser
Note
ServiceDelivery
ServiceEnquiry
Users
Technical Information
Page IDProviderManagement_createServicePhoneEnquiry
LocationC:\Users\david\dev\src\esystems-inc\Curam_V8_IS\webclient\components\CPM\ServiceDelivery\ServiceEnquiry\ProviderManagement_createServicePhoneEnquiry.uim
Page Load InterfaceServiceEnquiry.getResponseListForPhoneEnquiry
Page Submit InterfaceServiceEnquiry.createPhoneEnquiry
Linked From PagesProviderManagement_linkListProviders, ProviderManagement_listProviders