Description
This page allows a user to view issue type details. An issue is created when a discrepancy arises between evidence provided by the client and verification of that evidence by an employer. A user reviews the issue and adjudicates over which piece of evidence is correct. Generic information is configured for each issue type during system administration. This information is then inherited by the issues that are set up on individual cases.
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Fields
LabelTypeDescriptionMandatory
TypeISSUE_CONFIGURATION_TYPEType of issue e.g. Earned Income, Separation Income.No
Creation DateCURAM_DATEDate on which the issue configuration record was created.No
Start DateCURAM_DATEStart Date of the period for which the issue configuration details are valid.No
Ownership StrategyWORKFLOW_PROCESS_NAMEOwnership strategy workflow process which is configured for this case type.No
PriorityCASE_PRIORITY_CODENo
AppealableCURAM_INDICATORThis field indicates whether cases of this issue type are appealable.No
Home Page IdentifierHOME_PAGE_IDENTIFIERHome page identifier associated with this issue.No
StatusRECORD_STATUS_CODEThe status of the issue configuration record i.e. Active or Canceled.No
End DateCURAM_DATEEnd Date of the period for which the issue configuration details are valid.No
Event Details
LabelTypeDescriptionMandatory
Create EventPDT_EVENT_CLASS_AND_TYPEAllows a user to indicate the workflow event to be raised when an issue of this type is created.No
Comments
LabelTypeDescriptionMandatory
CommentsCOMMENTSUser comments on this record.No
Links and Actions
None
Related Entities
When page is loaded
IssueConfiguration
When page is submitted
None
Technical Information
Page IDProduct_viewIssueConfiguration
LocationC:\Users\david\dev\src\esystems-inc\Curam_V8_IS\webclient\components\core\Product\IssueConfiguration\Product_viewIssueConfiguration.uim
Page Load InterfaceProduct.readIssueConfiguration
Page Submit Interface
Linked From PagesProduct_listIssueConfiguration