Description
This page allows a user to configure a new issue type.Generic information is configured for each issue type during system administration. This information is then inherited by the issues that are set up on individual cases.
Page Preview
Page Flow Diagram
Click the diagram to manipulate and zoom. Traverse the diagram using Click-and-Drag motions. Fullscreen
Fields
LabelTypeDescriptionMandatory
TypeISSUE_CONFIGURATION_TYPEDrop down of issue types e.g. Earned Income, Separation Income.Yes
End DateCURAM_DATEEnd Date of the period for which the issue configuration details are valid.No
Start DateCURAM_DATEStart Date of the period for which the issue configuration details are valid.Yes
Ownership StrategyWORKFLOW_PROCESS_NAMEOwnership strategy workflow process which is to be configured for this case type.No
PriorityCASE_PRIORITY_CODEYes
AppealableCURAM_INDICATORThis field indicates whether cases of this issue type are appealable.No
Home Page IdentifierHOME_PAGE_IDENTIFIERHome page identifier associated with this issue.Yes
Event Details
LabelTypeDescriptionMandatory
Create EventPDT_EVENT_CLASS_AND_TYPEAllows a user to indicate the workflow event to be raised when an issue of this type is created.No
Comments
LabelTypeDescriptionMandatory
CommentsCOMMENTSUser comments on this record.No
Links and Actions
Page Level Actions
LabelDescription
CancelThe Cancel action dismisses the page.
SaveThe Save action creates a new record from the information entered on the page.
Messages
When page is loaded
None
When page is submitted
MessageMessage CatalogConfigurableConfigurable Validation Reference ID
An Exception occurred as the timeout has been reached and the transaction has been rolled back.LinkNo
Home Page Identifier must be entered.LinkNo
Issue must be selected.LinkNo
Start Date must be entered.LinkNo
Start Date must not be earlier than today.LinkNo
Start Date must not be later than the End Date.LinkNo
Related Entities
When page is loaded
None
When page is submitted
IssueConfiguration
Technical Information
Page IDProduct_createIssueConfiguration
LocationC:\Users\david\dev\src\esystems-inc\Curam_V8_IS\webclient\components\core\Product\IssueConfiguration\Product_createIssueConfiguration.uim
Page Load Interface
Page Submit InterfaceProduct.createIssueConfiguration
Linked From PagesProduct_listIssueConfiguration