Description
This page allows you to suspend a case. It may be necessary for the organization to suspend an 'active' product delivery case. For example, the organization may suspend a person's benefits if it suspects that the person is committing benefit fraud. When a case is suspended, existing payments for the case will continue to be paid, however new payments cannot be created until the case is unsuspended.
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Fields
LabelTypeDescriptionMandatory
ReasonCASE_SUSPEND_REASON_CODECase suspension reason from the drop-down list of reasons, e.g. review evidence or unapproved evidence. Your system administrator can add a new reason for suspending a case via the Code Tables page (see "Code Tables" in the Cúram Administration Guide).Yes
Comments
LabelTypeDescriptionMandatory
Comments COMMENTSUser comments on this record.No
Links and Actions
Page Level Actions
LabelDescription
CancelThe Cancel action dismisses the page.
SaveThe Save action creates a new record from the information entered on the page.
Messages
When page is loaded
None
When page is submitted
MessageMessage CatalogConfigurableConfigurable Validation Reference ID
%1s %2s %3s %4sLinkNo
Active or pending case appeals existLinkNo
Active or pending case referrals existLinkNo
Active or pending case reviews existLinkNo
Active or pending utility payments existLinkNo
Actual cost cannot be modified as this plan item is associated with a product deliveryLinkNo
Actual end date must be greater than actual start date and equal to or less than todays date. LinkNo
Address header information is missing or invalid.LinkNo
An active organization structure must exist.LinkNo
An Exception occurred as the timeout has been reached and the transaction has been rolled back.LinkNo
An exception occurred in the print stream - Failed to get the expected response from the XML server: %1sLinkNo
An expected outcome has not been defined for this plan item. Please contact your administrator.LinkNo
Business Process class %1s for plan of type %2c is not assignable to type %3s.LinkNo
Case %1s of type %2s for %3s has been suspended by %4s.LinkNo
Case status must be open submitted approved or activeLinkNo
Case suspend reason must be specifiedLinkNo
Exception instantiating hook for plan of type %1c : %2s.LinkNo
Expected end date cannot be modified if an actual end date has been entered. LinkNo
Expected start date cannot be modified if an actual start date has been entered. LinkNo
Failed to get a response from the XML server.LinkNo
Financial changes cannot be made on this case while its status is '%1c'LinkNo
Invalid address layout type %1s specified in address header.LinkNo
New tasks cannot be added for a client that is currently marked as a duplicate.LinkNo
No security implementation is supported for this transaction type. Please contact an Administrator.LinkNo
One of either Add To My Tasks or Assign To must be entered but not both.LinkNo
Pro forma template ID %1s was not found.LinkNo
Responsibility must be entered. LinkNo
Status of Case %1s of type %2s for %3s has been set to Suspended. Reason selected : %4sLinkNo
System configuration error - Unable to retrieve system user details from the database. Please contact your system administrator.LinkNo
The actual start date must be earlier than actual end date. LinkNo
The actual start date must be entered. LinkNo
The actual start date must be equal to or earlier than today. LinkYesbpoplanneditem.err_serviceplan_plan_item_xrv_actual_start_date_not_on_or_before_current_date|a|
The assignee you have chosen does not match the assignee type chosen. Please search for assignee again.LinkNo
The class '%1s' does not implement the interface curam.util.events.impl.EventFilter and therefore is not as an event filter.LinkNo
The class '%1s' does not implement the interface curam.util.events.impl.EventHandler therefore is not an event handler.LinkNo
The deadline date and time must be in the future.LinkNo
The deadline is too far in the future and can not be stored correctlyLinkNo
The deferred processing callback class cannot be instantiated because the %1s property does not exist or has not been given a value.LinkNo
The document cannot be printed as it is in an unexpected format. Please contact your system administrator.LinkNo
The estimated cost cannot be edited after the Plan Item has been approved LinkNo
The estimated cost cannot have a negative value the amount must be zero or more.LinkNo
The estimated cost cannot have a negative value the amount must be zero or more.LinkNo
The event filter: '%1s' could not be instantiated.LinkNo
The event handler: '%1s' could not be instantiated.LinkNo
The expected start date must be earlier than the expected end date.LinkNo
The Key Server cache and the Key Server database values are out of sync and therefore this record cannot be inserted. LinkNo
The list of XML server host names and ports must be equal.LinkNo
The login ID %1s does not map to a user name.LinkNo
The owner must be entered. LinkNo
There was a problem closing the socket to the XMLServer.LinkNo
The sensitivity level cannot be higher than that of proposed owner.LinkNo
The sensitivity level must be at least equal to that of the selected sub-goal.LinkYesbpoplanneditem.err_serviceplan_plan_item_xrv_subgoal_sensitivity|a|
The specified template could not be found.LinkNo
The subject must be entered.LinkNo
This task cannot be created as you currently have an active task allocation blocking period and you have specified the task should be added to your My Tasks list.LinkNo
This task cannot be created as you currently have an active task redirection period and you have specified that the task should be added to your My Tasks list.LinkNo
This task cannot be created because the user %1s is currently being blocked from the allocation of new task.LinkNo
You cannot cancel the plan item as an actual start date has been entered. LinkNo
You cannot change the expected outcome as an actual start date has been entered. LinkYesbpoplanneditem.err_serviceplan_plan_item_fv_expected_outcome_no_modify|a|
You can not delete a plan item outcome as the subgoal outcome is already set.LinkNo
You cannot enter actual start date as plan item status is unapproved or submitted. LinkNo
You cannot enter a good cause value until the outcome value is set to not attained. LinkYesbpoplanneditem.err_serviceplan_plan_item_fv_good_cause_no_modify|a|
You cannot set outcome to attained or not attained until an actual end date is specified. LinkYesbpoplanneditem.err_serviceplan_plan_item_fv_outcome_no_modify|a|
You do not have appropriate privileges to perform this operation for this plan item.LinkNo
You do not have the appropriate privileges to view the selected plan item.LinkNo
You have been assigned as the owner of the %1s Plan Item belonging to the %2s Sub-Goal.LinkNo
You have been assigned as the owner of the %1s Plan Item for Service Plan ID %2n.LinkNo
You have been assigned as the user responsible for the %1s Plan Item belonging to the %2s Sub-Goal.LinkNo
You have been assigned as the user responsible for the %1s Plan Item for Service Plan ID %2n.LinkNo
You may not perform this operation as the service plan is closed.LinkNo
You must enter an expected end date LinkNo
You must enter an expected start date LinkNo
You must specify a plan item name LinkNo
You must specify a planned sub goalLinkNo
Workflows
When page is loaded
None
When page is submitted
WorkflowDescription
CURAMSTANDARDCASETASKThis workflow process is a generic workflow process that is used to create standard tasks for a case within the following functional areas - Milestone Delivery, Income Screening, and Service Planning.
DEFAULTCASENOTIFICATIONDefault Case Notification Workflow - Allocates the Notification to the specified user
DEFAULTNOTIFICATIONDefault Notification Workflow - Allocates the Notification to the specified user
PRODUCTDELIVERYSUSPENDEDNOTIFICATIONNotifies the case owner of a case that the case has been suspended.
Related Entities
Technical Information