Description
All communications relate to a participant or a case. The place a communication is created from determines whether that communication is related to a participant or a case. Communications created within a case automatically relate to that case. This includes communications created from a case participant's list of communications, a case member's list of communications, or from the communication list for the case itself. Communications created from a participant's list of communications relate to that participant.
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Page Flow Diagram
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Fields
LabelTypeDescriptionMandatory
SubjectCOMM_SUBJECT_TEXTCommunication subject.No
TypeCOMMUNICATION_FORMAT_CODEThe type of the communication.No
NameCORRESPONDENT_NAMEName of the communication correspondent.No
Communication StatusCOMMUNICATION_STATUS_CODEStatus of the communication. For received communications, the status is received. For pro forma, Microsoft Word, and email communications, the status is either sent or draft.No
DateCURAM_DATEDate the communication is sent.No
StatusRECORD_STATUS_CODEThe status is active, unless the record has been deleted, in which case, the status is canceled.No
Links and Actions
Page Level Actions
LabelDescription
New EmailPress the New Email button to create a new email communication.
New Microsoft Word Press the New Microsoft Word button to create a new Microsoft Word communication.An Microsoft Word communication is a template-based communication created in Microsoft Word that the organization sends to a correspondent. Users can select Microsoft Word templates to create their communications from, edit the template in Microsoft Word to suit a specific communication, and print the communication to send to a correspondent.
New Pro Forma Press the Create Pro Forma button to create a new Pro Forma communication.Pro forma communications are standardized communications generated from XSL stylesheets which are saved as pro forma templates. (Pro forma templates are covered in the next chapter.) These communications are used to send bulk communications via batch processing. In particular, they are used to issue communications created as part of specific business processes. For example, a large number of registration acknowledgment letters can be created for all new persons registered within a defined time period.
Record CommunicationPress the Record Communication button to record a new communication.
Row Level Actions
LabelDescription
EditThe Edit action allows you to update a communication record.
Send NowSend the communication.
Open Microsoft WordOpen this Microsoft Word communication.
PreviewPreview this proforma communication.
DeleteDelete the current communication
Expanded Row
LabelDescription
Link
Messages
When page is loaded
MessageMessage CatalogConfigurableConfigurable Validation Reference ID
Address data line %1n is not in correct format.LinkNo
Address header information is missing or invalid.LinkNo
An entity identifier cannot be null.LinkNo
An Exception occurred as the timeout has been reached and the transaction has been rolled back.LinkNo
A row identifier cannot be null.LinkNo
Attempt to map a freeform address as a non-freeform.LinkNo
External Document System is not configuredLinkNo
Invalid address layout type %1s specified in address header.LinkNo
More than entity of type '%1s' with key value '%2s' found in the cache.LinkNo
No database access is allowed at this point.LinkNo
No name tag specified in address data line %1n.LinkNo
No row manager set which contains the optimistic lock.LinkNo
No security implementation is supported for this transaction type. Please contact an Administrator.LinkNo
No service plan security implementation has been registered. Please contact an Administrator.LinkNo
The login ID %1s does not map to a user name.LinkNo
You do not have access to this attachment's details.LinkNo
You do not have access to this incident's details.LinkNo
You do not have appropriate privileges to perform this operation.LinkNo
You do not have appropriate privileges to perform this operation for this client.LinkNo
When page is submitted
None
Related Entities
Technical Information
Page IDPaymentCorrection_listCommunication
LocationC:\Users\david\dev\src\esystems-inc\Curam_V8_IS\webclient\components\core\PaymentCorrection\Contact\Communication\PaymentCorrection_listCommunication.uim
Page Load InterfaceCase.listCaseCommunication
Page Submit Interface
Linked From Pages