Label | Type | Description | Mandatory |
Case Reference | CASE_REFERENCE | Case reference number. If the system recognizes the case reference number entered in the Case Reference field, the case reference number is displayed in the case details panel. You can view the case home page by clicking on the reference number. | No |
Type | CASE_TYPE_CODE | Case type, e.g., product delivery, liability. | No |
Primary Client | CONCERN_ROLE_NAME | The primary client of the case. | No |
Start Date | CURAM_DATE | Case start date. This start date is dependent on the evidence associated with the product governing the case. For example, the start date for a sickness benefit case would be the date the primary client became sick. | No |
Status | CASE_STATUS_CODE | Case status is dependent on the case processing. For example, a status can be open, active, or closed. | No |
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