Description
This page allows you to create a user case approval.A user case approval check is a review of a case submitted for approval by a user. You will need to review the cases submitted for approval by some users more than other users, e.g., you would need to review the majority of cases submitted for approval by a user who is new to the organization, whereas, you would not need to review the majority of cases submitted by a user with more operational and business experience.
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Fields
LabelTypeDescriptionMandatory
PercentageCASE_APPROVAL_CHECK_RATEPercentage of the user's cases that are to be checked for approval. For example, if you enter 20 percent, then for every 100 user cases submitted for approval, 20 of those user cases must be checked manually by a user supervisor.Yes
Estimated CostCURAM_AMOUNTEstimated cost of a user's submitted cases that applies to the above "Percentage". Any case at or below this estimated cost need only be checked for approval if within the percentage of cases to be checked. For example, if you enter a percentage of 20 and an estimated cost of $200, then only 20 percent of submitted cases costing $200 or less need to be manually checked for approval. Note, however that all cases above the $200 estimated cost need to be checked for approval.No
Applies to all ProductsBOOLEAN_TYPEThis field indicates whether the organization unit case approval check should be applied to all products. If you select all products, then all of the user's cases submitted for approval need to be checked by the user's manager.No
ProductPRODUCT_IDName of the product to which the case approval check applies. To select a product, press the Search button provided to open the Products pop-up window. Click the Select link on the appropriate row from the list of products displayed. If you select a product from the organization's products, then only the user's cases governed by that product are reviewed according to the above percentage and estimated cost.No
Comments
LabelTypeDescriptionMandatory
CommentsCOMMENTSUser comments on this record.No
Links and Actions
Page Level Actions
LabelDescription
CancelThe Cancel action dismisses the page.
SaveThe Save action creates a new record from the information entered on the page.
Messages
When page is loaded
None
When page is submitted
MessageMessage CatalogConfigurableConfigurable Validation Reference ID
An Exception occurred as the timeout has been reached and the transaction has been rolled back.LinkNo
As this case approval check applies to all products you must not select an individual product.LinkNo
As this case approval does not apply to all products you must select the product that it applies to.LinkNo
Estimated cost cannot be negative.LinkNo
No security implementation is supported for this transaction type. Please contact an Administrator.LinkNo
Percentage value should not be less than 0 and not more than 100.LinkNo
This approval check is already active.LinkNo
You cannot add an approval check as this product has been canceled.LinkNo
Related Entities
When page is loaded
None
When page is submitted
CaseApprovalCheck
Product
Users
Technical Information
Page IDOrganization_createUserCaseApproval
LocationC:\Users\david\dev\src\esystems-inc\Curam_V8_IS\webclient\components\core\Organization\UserCaseApproval\Organization_createUserCaseApproval.uim
Page Load Interface
Page Submit InterfaceOrganization.createUserCaseApproval
Linked From PagesCase (Organization_listUserCaseApproval)