Description
This page allows a user to create a case bookmark. Users can bookmark cases that they have a special interest in. A list of bookmarked cases is automatically maintained. Users can add and remove cases from this list.
Page Preview
Page Flow Diagram
Click the diagram to manipulate and zoom. Traverse the diagram using Click-and-Drag motions. Fullscreen
Fields
LabelTypeDescriptionMandatory
Links and Actions
Page Level Actions
LabelDescription
NoPress the No button if you do not want to add this case to My Items of Interest.
YesPress the Yes button to confirm that you want to add this case to My Items of Interest.
Messages
When page is loaded
None
When page is submitted
MessageMessage CatalogConfigurableConfigurable Validation Reference ID
An Exception occurred as the timeout has been reached and the transaction has been rolled back.LinkNo
No security implementation is supported for this transaction type. Please contact an Administrator.LinkNo
System configuration error - Unable to retrieve system user details from the database. Please contact your system administrator.LinkNo
The login ID %1s does not map to a user name.LinkNo
This case was not added to My Items Of Interest as it has a status of closed.LinkNo
This case was not added to My Items Of Interest as it is already included in your list of Items Of Interest.LinkNo
You do not have the appropriate privileges to approve this resolution.LinkNo
Related Entities
When page is loaded
None
When page is submitted
Bookmark
CaseHeader
ExternalUser
Users
Technical Information