Description
This page allows you to view issue closure details. A issue is closed automatically by the system when its resolution is approved. An issue can also be manually closed at any stage. For example, a user can close an issue if the evidence that gave rise to the issue has been corrected since the issue was opened.
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Page Flow Diagram
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Fields
LabelTypeDescriptionMandatory
ReasonCASE_CLOSE_REASON_CODEThe issue closure reason.No
DateCURAM_DATEThe date on which the issue was closed.No
Comments
LabelTypeDescriptionMandatory
CommentsNOTE_TEXTUser comments on this record.No
Links and Actions
None
Messages
When page is loaded
MessageMessage CatalogConfigurableConfigurable Validation Reference ID
%1s %2s %3s %4sLinkNo
An Exception occurred as the timeout has been reached and the transaction has been rolled back.LinkNo
No security implementation is supported for this transaction type. Please contact an Administrator.LinkNo
The login ID %1s does not map to a user name.LinkNo
There are no closure details on this caseLinkNo
You do not have access to this case note.LinkNo
You do not have the appropriate privileges to view this issue.LinkNo
When page is submitted
None
Related Entities
When page is loaded
CaseClosure
CaseEvent
CaseHeader
CaseNote
CaseStatus
ExternalUser
IssueDelivery
Note
Users
When page is submitted
None
Technical Information
Page IDIssueDelivery_viewClosureDetailsViewOnly
LocationC:\Users\david\dev\src\esystems-inc\Curam_V8_IS\webclient\components\core\Issue Delivery\Close\IssueDelivery_viewClosureDetailsViewOnly.uim
Page Load InterfaceIssueDelivery.readClosureDetails1
Page Submit Interface
Linked From Pages