Description
This field allows you to modify issue closure details. After an issue is closed, the closure details can be changed by a system user.
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Page Flow Diagram
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Fields
LabelTypeDescriptionMandatory
ReasonCASE_CLOSE_REASON_CODEThe reason for closing the issue from the the drop-down list of reasons. Yes
Comments
LabelTypeDescriptionMandatory
CommentsCOMMENTSUser comments on this record.No
Links and Actions
Page Level Actions
LabelDescription
CancelThe Cancel action dismisses the page.
SaveThe Save action updates the record using the information entered on the page.
Messages
When page is loaded
MessageMessage CatalogConfigurableConfigurable Validation Reference ID
%1s %2s %3s %4sLinkNo
An Exception occurred as the timeout has been reached and the transaction has been rolled back.LinkNo
No security implementation is supported for this transaction type. Please contact an Administrator.LinkNo
The login ID %1s does not map to a user name.LinkNo
There are no closure details on this caseLinkNo
You do not have access to this case note.LinkNo
You do not have the appropriate privileges to view this issue.LinkNo
When page is submitted
MessageMessage CatalogConfigurableConfigurable Validation Reference ID
An Exception occurred as the timeout has been reached and the transaction has been rolled back.LinkNo
Close reason code must be specified.LinkNo
No security implementation is supported for this transaction type. Please contact an Administrator.LinkNo
System configuration error - Unable to retrieve system user details from the database. Please contact your system administrator.LinkNo
The Key Server cache and the Key Server database values are out of sync and therefore this record cannot be inserted. LinkNo
The login ID %1s does not map to a user name.LinkNo
There are no closure details on this caseLinkNo
You do not have the appropriate privileges to maintain this issue.LinkNo
Related Entities
Technical Information
Page IDIssueDelivery_modifyClosureDetails
LocationC:\Users\david\dev\src\esystems-inc\Curam_V8_IS\webclient\components\core\Issue Delivery\Close\IssueDelivery_modifyClosureDetails.uim
Page Load InterfaceIssueDelivery.readClosureDetails1
Page Submit InterfaceIssueDelivery.modifyClosureDetails
Linked From PagesHome (IssueDelivery_home)