Description
This page allows you to view a list of resolution status changes that a resolution has undergone. A resolution status history is automatically maintained for each issue resolution. This list is automatically updated when a user enters a resolution for an issue, submits a resolution for approval, or approves or rejects a resolution.
Page Preview
Page Flow Diagram
Click the diagram to manipulate and zoom. Traverse the diagram using Click-and-Drag motions. Fullscreen
Fields
LabelTypeDescriptionMandatory
ResolutionRESOLUTION_CODEThe resolution which was rendered on the issue.No
Effective DateCURAM_DATEThe date on which the issue status became effective.No
StatusRESOLUTION_STATUS_CODEThe status of the resolution on the issue, e.g., "submitted", "approved".No
Links and Actions
Page Level Actions
LabelDescription
CloseClick the close link to dismiss the page.
Messages
When page is loaded
MessageMessage CatalogConfigurableConfigurable Validation Reference ID
An Exception occurred as the timeout has been reached and the transaction has been rolled back.LinkNo
No security implementation is supported for this transaction type. Please contact an Administrator.LinkNo
The login ID %1s does not map to a user name.LinkNo
You do not have the appropriate privileges to view this issue.LinkNo
When page is submitted
None
Related Entities
When page is loaded
CaseHeader
IssueDelivery
Resolution
ResolutionStatusHistory
When page is submitted
None
Technical Information
Page IDIssueDelivery_listResolutionStatusHistory
LocationC:\Users\david\dev\src\esystems-inc\Curam_V8_IS\webclient\components\core\Issue Delivery\ResolutionStatusHistory\IssueDelivery_listResolutionStatusHistory.uim
Page Load InterfaceIssueDelivery.listResolutionStatusHistory
Page Submit Interface
Linked From PagesHome (IssueDelivery_home), View Resolution Status History (IssueDelivery_viewStatusDetails)