Description
This page allows you to enter a resolution on an issue. An issue cannot be resolved until a resolution is entered on it. When the issue has been reviewed by a case worker, the case worker enters a resolution. The resolution reflects the case worker's adjudication on the evidence that is to be used when determining the client's eligibility. For example, an "agree with client" resolution indicates that the evidence given by the client is to be used instead of the evidence provided by a third party, e.g., an employer.
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Page Flow Diagram
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Fields
LabelTypeDescriptionMandatory
ResolutionRESOLUTION_CONFIGURATION_IDResolution for the issue from the drop-down list of resolutions, e.g., "agree with employer". Yes
Links and Actions
Page Level Actions
LabelDescription
CancelClick the Cancel link to dismiss the page.
SaveClick the Save link to creates a new record from the information entered on the page.
Messages
When page is loaded
MessageMessage CatalogConfigurableConfigurable Validation Reference ID
An Exception occurred as the timeout has been reached and the transaction has been rolled back.LinkNo
Resolutions do not exist for this type of issue. Please contact your administratorLinkNo
When page is submitted
MessageMessage CatalogConfigurableConfigurable Validation Reference ID
An Exception occurred as the timeout has been reached and the transaction has been rolled back.LinkNo
A resolution already exists for this investigation. Please modify the existing resolution.LinkNo
A resolution already exists for this issue. Please modify the existing resolution.LinkNo
A resolution must not be added to a closed investigation case.LinkNo
No security implementation is supported for this transaction type. Please contact an Administrator.LinkNo
Resolution must not be added to a closed issue.LinkNo
The class '%1s' does not implement the interface curam.util.events.impl.EventFilter and therefore is not as an event filter.LinkNo
The class '%1s' does not implement the interface curam.util.events.impl.EventHandler therefore is not an event handler.LinkNo
The event filter: '%1s' could not be instantiated.LinkNo
The event handler: '%1s' could not be instantiated.LinkNo
The login ID %1s does not map to a user name.LinkNo
You do not have the appropriate privileges to maintain this issue.LinkNo
Related Entities
Technical Information
Page IDIssueDelivery_createResolution
LocationC:\Users\david\dev\src\esystems-inc\Curam_V8_IS\webclient\components\core\Issue Delivery\Resolution\IssueDelivery_createResolution.uim
Page Load InterfaceIssueDelivery.listActiveResolutionsForIssue
Page Submit InterfaceIssueDelivery.createResolution
Linked From PagesHome (IssueDelivery_home)