Description
This page allows you to view the details of an investigation for a particular case. This page also allows you to alter related information about this investigation case. Related information includes resolutions, allegations and contact logs. The case maintenance functions are also accessed from this page i.e. submit and reject as well as close and re-open the case.
Page Preview
Page Flow Diagram
Click the diagram to manipulate and zoom. Traverse the diagram using Click-and-Drag motions. Fullscreen
Fields
LabelTypeDescriptionMandatory
Reference NumberCASE_REFERENCEThe reference number assigned by the system to the investigation.No
Registration DateCURAM_DATEThe registration date of the investigation.No
Start DateCURAM_DATEThe start date of the investigation.No
StatusCASE_STATUS_CODEThe current status of the investigation i.e Open, Closed. If the status is open, the Close link is displayed beside it. If the status is closed, the Change Closure Details link is displayed beside it.No
TypeINVESTIGATION_CONFIG_TYPEThe type of the investigation e.g. Benefit Fraud.No
End DateCURAM_DATEThe end date of the investigation.No
SubtypeINVESTIGATION_DELIVERY_SUBTYPEThe subtype of the investigation e.g. Benefit Fraud - Identity Theft.No
PriorityCASE_PRIORITY_CODEThe priority assigned to this investigation.No
Primary Client
LabelTypeDescriptionMandatory
Primary ClientCONCERN_ROLE_NAMENo
Owner
LabelTypeDescriptionMandatory
OwnerORGANISATION_OBJECT_REFERENCE_NAMENo
Closure Details
LabelTypeDescriptionMandatory
Closed byDATE_AND_NAMEThe user that closed the investigation.No
ReasonCASE_CLOSE_REASON_CODEThe reason that the investigation was closed.No
CommentsCASE_COMMENTSUser recorded comments.No
Comments
LabelTypeDescriptionMandatory
CommentsCOMMENTSUser recorded comments.No
Resolution
LabelTypeDescriptionMandatory
ResolutionRESOLUTION_CODEResolution entered for the investigation.No
Resolution StatusRESOLUTION_STATUS_CODEThe current status of the resolution i.e., "Active" or "Canceled". No
Created ByUSER_FULL_NAMEName of the user who entered the resolution.No
Creation DateCURAM_DATEThe date the user created the resolution on the investigation.No
Recent Changes
LabelTypeDescriptionMandatory
Event TypeDESCRIPTIONThe type of the transaction event.No
DescriptionTRANSACTION_DESCRIPTIONThe description of the transaction event.No
Date TimeCURAM_DATETIMEThe date time of the transaction event created. No
Created ByUSER_FULL_NAMEThe full name of the user who created this transaction event.No
Links and Actions
Page Level Actions
LabelDescription
[Change…]Click the Change link to change the case owner.
Add ResolutionAdd a Resolution
Edit ResolutionEdit a Resolution.
Remove ResolutionRemove a Resolution.
View Resolution HistoryView the Resolution history.
Expanded Row for: Recent Changes
LabelDescription
Link
Messages
When page is loaded
MessageMessage CatalogConfigurableConfigurable Validation Reference ID
%1s %2sLinkNo
%1s %2s (%3n)LinkNo
%1s %2s %3sLinkNo
%1s %2s %3s (%4n)LinkNo
%1s %2s %3s %4sLinkNo
%1s %2s %3s %4sLinkNo
An entity identifier cannot be null.LinkNo
An Exception occurred as the timeout has been reached and the transaction has been rolled back.LinkNo
An Exception occurred as the timeout has been reached and the transaction has been rolled back.LinkNo
A row identifier cannot be null.LinkNo
A singleton SELECT returned multiple records.LinkNo
Exception has occurred please contact your administrator.LinkNo
More than entity of type '%1s' with key value '%2s' found in the cache.LinkNo
No database access is allowed at this point.LinkNo
No row manager set which contains the optimistic lock.LinkNo
No security implementation is supported for this transaction type. Please contact an Administrator.LinkNo
No security implementation is supported for this transaction type. Please contact an Administrator.LinkNo
The login ID %1s does not map to a user name.LinkNo
The login ID %1s does not map to a user name.LinkNo
There are no closure details on this caseLinkNo
You do not have access to this case note.LinkNo
When page is submitted
None
Related Entities
Technical Information
Page IDInvestigationSample_home
LocationC:\Users\david\dev\src\esystems-inc\Curam_V8_IS\webclient\components\sample\Sample Investigation\Home\InvestigationSample_home.uim
Page Load InterfaceCaseTransactionLog.listAllChanges, InvestigationDelivery.readHomePageDetails1
Page Submit Interface
Linked From PagesNew Investigation (ICInvestigationSample_create), New Investigation (InvestigationSample_selectType), New Investigation (InvestigationSample_selectTypeForPerson), New Investigation (InvestigationSample_selectTypeFromNonRegisteredPerson)