Description
This page allows you to mark an incident as closed.
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Page Flow Diagram
Click the diagram to manipulate and zoom. Traverse the diagram using Click-and-Drag motions. Fullscreen
Fields
Details
LabelTypeDescriptionMandatory
Closure ReasonINCIDENT_CLOSURE_REASONThe reason for closing the incident e.g. Unsubstantiated, Referred for Investigation etc.Yes
CommentsCOMMENTSUser comments related to the closure of this record. No
Links and Actions
Page Level Actions
LabelDescription
CancelPress the Cancel button if you do not wish to close the incident.
SavePress the Save button to confirm that you want to close the incident.
Messages
When page is loaded
None
When page is submitted
MessageMessage CatalogConfigurableConfigurable Validation Reference ID
A description of the incident must be recorded.LinkNo
An entity identifier cannot be null.LinkNo
An Exception occurred as the timeout has been reached and the transaction has been rolled back.LinkNo
A row identifier cannot be null.LinkNo
Closure comments entered exceeds the maximum length it should not be longer than '%1n' characters.LinkNo
Closure reason must be selected.LinkNo
Incident time or time of day must be entered not both.LinkNo
Location entered exceeds the maximum length it should not be longer than '%1n' characters.LinkNo
More than entity of type '%1s' with key value '%2s' found in the cache.LinkNo
No database access is allowed at this point.LinkNo
No row manager set which contains the optimistic lock.LinkNo
No security implementation is supported for this transaction type. Please contact an Administrator.LinkNo
Recorded By must be enteredLinkNo
Recorded Date must be entered.LinkNo
Sensitivity must be selectedLinkNo
Status must be selectedLinkNo
System configuration error - Unable to retrieve system user details from the database. Please contact your system administrator.LinkNo
The date and time of the incident cannot be in the future.LinkNo
The date on which the incident occurred must be entered.LinkNo
The incident is cancelled and cannot be closed.LinkNo
The login ID %1s does not map to a user name.LinkNo
The reporter of the incident may be anonymous or named not both.LinkNo
The severity of the incident must be selected.LinkNo
The type of incident must be selected.LinkNo
This entity may not be inserted.LinkNo
This Incident has already been closed.LinkNo
You do not have access to this incident's details.LinkNo
Related Entities
Technical Information
Page IDIncident_closeIncident
LocationC:\Users\david\dev\src\esystems-inc\Curam_V8_IS\webclient\components\core\Incident\Close\Incident_closeIncident.uim
Page Load Interface
Page Submit InterfaceIncidents.closeIncident
Linked From PagesView Incident: (Incident_viewIncident)