Description
This page allows you to create a note. Notes are used to provide additional information regarding a case. Notes can also be maintained for integrated case members and case participants.
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Page Flow Diagram
Click the diagram to manipulate and zoom. Traverse the diagram using Click-and-Drag motions. Fullscreen
Fields
Details
LabelTypeDescriptionMandatory
PriorityNOTE_PRIORITY_CODEThis field indicates whether the note is a low, medium, or high priority.Yes
SensitivitySENSITIVITY_CODENote sensitivity indicates user access. Each user on the system is assigned a sensitivity level on the system. In order for a user to view or modify a note, that user must have a sensitivity level equal to or higher than the sensitivity level of the note.Yes
Note Text
LabelTypeDescriptionMandatory
TextNOTE_TEXTFree text space for inserting the note details. This field also includes a modifiable version of the notes history.Yes
Links and Actions
Page Level Actions
LabelDescription
CancelThe Cancel action dismisses the page.
SaveThe Save action creates a new record from the information entered on the page.
Messages
When page is loaded
None
When page is submitted
MessageMessage CatalogConfigurableConfigurable Validation Reference ID
%1s %2s %3s %4sLinkNo
An Exception occurred as the timeout has been reached and the transaction has been rolled back.LinkNo
A note cannot be entered without text.LinkNo
No security implementation is supported for this transaction type. Please contact an Administrator.LinkNo
Priority must be entered.LinkNo
Sensitivity must be entered.LinkNo
System configuration error - Unable to retrieve system user details from the database. Please contact your system administrator.LinkNo
The login ID %1s does not map to a user name.LinkNo
The note text has exceeded its maximum capacity.LinkNo
You cannot create a note with a higher sensitivity than you have.LinkNo
Related Entities
When page is loaded
None
When page is submitted
CaseHeader
CaseParticipantRole
ExternalUser
IntegratedCaseMemberNote
Note
Users
Technical Information