Description
This page allows you to view a recorded communication.Recorded communications are used to capture details about communications that are issued outside the system. Typically these are communications received by the organization. For example, when a client returns a completed application form, the user can scan the form and attach it to the communication as an electronic file. There are, however, circumstances when the organization issues communications without using Cúram to create them. For example, a caseworker may phone a client and follow up this phone conversation with notes. Cúram provides the ability to enter the details for this phone call, like the date and time of the phone call, and the topics discussed.
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Page Flow Diagram
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Fields
LabelTypeDescriptionMandatory
AddressADDRESS_FORMATTED_DATAAddress of the communication recipient or sender. Your organization decides the correct address formatting.No
EmailEMAIL_ADDRESSEmail address of the correspondent. For external party communications, this is the external party's primary email address.No
Phone NumberPHONE_NUMBER_STRINGCommunication recipient or sender's phone number.No
Communication Details
LabelTypeDescriptionMandatory
MethodCOMMUNICATION_METHOD_CODEMethod of communication, i.e. email.No
Communication DateCURAM_DATEDate on which the email is sent.No
Communication TypeCOMMUNICATION_TYPE_CODECommunication type, e.g., recorded, email.No
StatusRECORD_STATUS_CODEStatus of the record. The status is active, unless the record has been deleted, in which case, the status is canceled.No
Communication Status
LabelTypeDescriptionMandatory
Communication StatusCOMMUNICATION_STATUS_CODENo
Communication Text
LabelTypeDescriptionMandatory
SubjectCOMM_SUBJECT_TEXTSubject of the communication.No
Communication TextCOMMUNICATION_TEXTText of the communication. This text relates to recorded communications.No
Correspondent Details
LabelTypeDescriptionMandatory
Correspondent NameNAMEName of the correspondent who receives the email.No
Correspondent TypeCORRESPONDENT_CODECorrespondent type that relates to a coded description of the communication's correspondent. No
Associated Files
LabelTypeDescriptionMandatory
File LocationFILE_LOCATIONLocation of an associated file. No
File ReferenceFILE_REFERENCE_NUMBERReference information regarding an associated file. No
Document LocationDOCUMENT_LOCATIONLocation of an associated document. No
Document ReferenceDOCUMENT_REFERENCE_NUMBERReference information regarding an associated document. No
File Name
LabelTypeDescriptionMandatory
Comments
LabelTypeDescriptionMandatory
CommentsCOMMENTSUser comments on this record.No
Links and Actions
Page Level Actions
LabelDescription
CloseThe Close action dismisses the page.
DeleteYou can press the Delete button to delete the communication.
EditClick the Edit link on the appropriate row to modify the communication record.
Messages
When page is loaded
MessageMessage CatalogConfigurableConfigurable Validation Reference ID
Address data line %1n is not in correct format.LinkNo
Address header information is missing or invalid.LinkNo
An Exception occurred as the timeout has been reached and the transaction has been rolled back.LinkNo
Attempt to map a freeform address as a non-freeform.LinkNo
Invalid address layout type %1s specified in address header.LinkNo
No name tag specified in address data line %1n.LinkNo
No security implementation is supported for this transaction type. Please contact an Administrator.LinkNo
No service plan security implementation has been registered. Please contact an Administrator.LinkNo
The login ID %1s does not map to a user name.LinkNo
You do not have appropriate privileges to perform this operation.LinkNo
You do not have appropriate privileges to perform this operation for this client.LinkNo
When page is submitted
None
Related Entities
Technical Information
Page IDExternalParty_viewRecordedCommunication
LocationC:\Users\david\dev\src\esystems-inc\Curam_V8_IS\webclient\components\core\ExternalParty\ExternalParty\Communication\Recorded\ExternalParty_viewRecordedCommunication.uim
Page Load InterfaceExternalParty.readExternalPartyCommunication1
Page Submit Interface
Linked From PagesDelete Communication (ExternalParty_deleteRecordedCommunication), Edit Recorded Communication (ExternalParty_modifyRecordedCommunicationFromView), Edit Recorded Communication (ExternalParty_modifyRecordedCommunicationFromView1)