Description
This page allows view the Integrated case home page details.
Page Preview
Page Flow Diagram
Click the diagram to manipulate and zoom. Traverse the diagram using Click-and-Drag motions. Fullscreen
Fields
Closure Details
LabelTypeDescriptionMandatory
Closed byDATE_AND_NAMEContains information about the user who closed the case.No
ReasonCASE_CLOSE_REASON_CODEReasonNo
CommentsCASE_COMMENTSUser recorded comments.No
Case Details
LabelTypeDescriptionMandatory
Case ReferenceCASE_REFERENCECase ReferenceNo
NamePRODUCT_NAME_CODEProduct NameNo
Date ReceivedCURAM_DATEDate ReceivedNo
Start DateCURAM_DATEStart Date of the case.No
Expected End Date for the integrated case.CURAM_DATEContains expected end date for the integrated case.No
PriorityCASE_PRIORITY_CODEPriority of the case.No
ClassificationCASE_CLASSIFICATION_CODEContains classification for the integrated case.No
Expected OutcomeCASE_OBJECTIVE_CODEExpected Outcome defined by the user in a case.No
Actual OutcomeCASE_OUTCOME_CODEContains actual outcome for the integrated case.No
Status
LabelTypeDescriptionMandatory
StatusCASE_STATUS_CODENo
Certification Frequency
LabelTypeDescriptionMandatory
Certification FrequencyFREQUENCY_PATTERNNo
Override Max Deduction Rate
LabelTypeDescriptionMandatory
Override Max Deduction RateCURAM_INDICATORNo
Comments
LabelTypeDescriptionMandatory
CommentsCOMMENTSUser recorded comments.No
Recent Transactions
LabelTypeDescriptionMandatory
Event TypeDESCRIPTIONEvent Type.No
DescriptionTRANSACTION_DESCRIPTIONDescription of the transaction type recorded on the case.No
Date TimeCURAM_DATETIMEContains transaction date and time.No
Created ByUSER_FULL_NAMEContains full name of the creator of the transaction.No
Links and Actions
Page Level Actions
LabelDescription
[Change…]Press this link to change the details.
[Set…]Click this link Set
[Unset…]Click this link to UnSet
[View History]Press this button to view the status history list page.
Expanded Row for: Recent Transactions
LabelDescription
Link
Messages
When page is loaded
MessageMessage CatalogConfigurableConfigurable Validation Reference ID
%1s %2s %3s %4sLinkNo
An Exception occurred as the timeout has been reached and the transaction has been rolled back.LinkNo
A singleton SELECT returned multiple records.LinkNo
Exception has occurred please contact your administrator.LinkNo
No security implementation is supported for this transaction type. Please contact an Administrator.LinkNo
System configuration error - Unable to retrieve system user details from the database. Please contact your system administrator.LinkNo
The delivery pattern selected for the case has no value on %1d. Please select a different delivery pattern for this periodLinkNo
The login ID %1s does not map to a user name.LinkNo
There are no closure details on this caseLinkNo
You do not have access to this case note.LinkNo
When page is submitted
None
Related Entities
Technical Information
Page IDDefaultICProduct_home
LocationC:\Users\david\dev\src\esystems-inc\Curam_V8_IS\webclient\components\core\Integrated Case\Default\DefaultProductDelivery\Home\DefaultICProduct_home.uim
Page Load InterfaceProductDelivery.readHomePageDetails1
Page Submit Interface
Linked From Pages