Description
This page allows you to view the home page for this issue. Issues are created on cases to manage and resolve evidence discrepancies that are identified during eligibility determination. The issue home page allows you to view the issue details and manage the issue.
Page Preview
Page Flow Diagram
Click the diagram to manipulate and zoom. Traverse the diagram using Click-and-Drag motions. Fullscreen
Fields
LabelTypeDescriptionMandatory
TypeISSUE_CONFIGURATION_TYPEThe type of the issue e.g., Earned Income.No
Reference NumberCASE_REFERENCEThe reference number assigned by the system to the issue.No
MemberCONCERN_ROLE_NAMEThe person for whom the issue has been created.No
PriorityCASE_PRIORITY_CODEThe priority assigned to this issue.No
Start DateCURAM_DATEThe start date of the issue.No
End DateCURAM_DATEThe end date of the issue.No
Owner TypeORG_OBJECT_TYPEOwner type.No
Owner
LabelTypeDescriptionMandatory
OwnerORGANISATION_OBJECT_REFERENCE_NAMENo
Status
LabelTypeDescriptionMandatory
StatusCASE_STATUS_CODENo
Resolution
LabelTypeDescriptionMandatory
ResolutionRESOLUTION_CODEResolution entered for the issue.No
Resolution StatusRESOLUTION_STATUS_CODEThe current status of the resolution i.e., "Open", "Submitted", "Approved". No
Created ByUSER_FULL_NAMEName of the user who entered the resolution.No
Creation DateCURAM_DATEThe date the user created the resolution on the issue.No
Current Evidence
LabelTypeDescriptionMandatory
NameCONCERN_ROLE_NAMEName of the client for whom this evidence relates.No
Effective DateCURAM_DATEDate from which this evidence becomes effective.No
DetailsEVIDENCE_SUMMARYDetailed evidence data which contains the discrepancy.No
StatusEVIDENCE_DESCRIPTOR_STATUSThe status of the evidence when the issue was created.No
Snapshot Evidence
LabelTypeDescriptionMandatory
NameCONCERN_ROLE_NAMEName of the client for whom this evidence relates.No
Effective DateCURAM_DATEDate from which this evidence becomes effective.No
DetailsEVIDENCE_SUMMARYDetailed evidence data which contains the discrepancy.No
StatusEVIDENCE_DESCRIPTOR_STATUSThe status of the evidence when the issue was created.No
Comments
LabelTypeDescriptionMandatory
CommentsCOMMENTSUser comments on this record.No
Links and Actions
None
Messages
When page is loaded
MessageMessage CatalogConfigurableConfigurable Validation Reference ID
%1s %2s %3s %4sLinkNo
An Exception occurred as the timeout has been reached and the transaction has been rolled back.LinkNo
A singleton SELECT returned multiple records.LinkNo
Business Process class %1s for concern role type %2c is not assignable to type %3s.LinkNo
Cannot view the 'Active' record as more than one 'Active' record exists.LinkNo
Cannot view the 'Cancelled' record as more than one 'Cancelled' record exists.LinkNo
Cannot view the 'In Edit' record as more than one 'In Edit' record exists.LinkNo
Exception has occurred please contact your administrator.LinkNo
Exception instantiating hook for concern role type %1c : %2s.LinkNo
No security implementation is supported for this transaction type. Please contact an Administrator.LinkNo
Product Hook Registrar cannot find the hook class for concern role type %1c.LinkNo
The login ID %1s does not map to a user name.LinkNo
There are no closure details on this caseLinkNo
You do not have access to this case note.LinkNo
You do not have the appropriate privileges to view this issue.LinkNo
When page is submitted
None
Related Entities
Technical Information
Page IDCase_viewIssuesTransaction
LocationC:\Users\david\dev\src\esystems-inc\Curam_V8_IS\webclient\components\core\Case\Transaction Log\View\Case_viewIssuesTransaction.uim
Page Load InterfaceIssueDelivery.readHomePageDetails1
Page Submit Interface
Linked From Pages