Description
This page allows you to view the details for a case contact log. A Contact Log is any interaction or meeting that occurs between the caseworker and client, which relates to an investigation case. Contact Logs may occur in many different locations and be conducted face to face or through other media. Each investigation may have one or many contact logs which relate to different clients over the case lifecycle. From this page you can view the details for the investigation, add or remove attendees, view the narrative recorded for the contact and manage any attachments that may be added.
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Page Flow Diagram
Click the diagram to manipulate and zoom. Traverse the diagram using Click-and-Drag motions. Fullscreen
Fields
Details
LabelTypeDescriptionMandatory
Start DateCURAM_DATETIMEThe start date and time that the contact took place.No
AuthorUSER_FULL_NAMEThe name of the case worker who is recording the details of the contact.No
TypeCONTACT_LOG_TYPEType of contact being conducted, e.g. foster home visit, investigation interview.No
Location DescriptionCONTACT_LOG_LOCATION_DESCRIPTIONAdditional information to describe the location of the contact.No
Date CreatedCURAM_DATETIMEThe date the contact was recorded on the system.No
End DateCURAM_DATETIMEThe date and time that the contact ended.No
StatusRECORD_STATUS_CODEThe contact logs record status i.e. 'active' or 'cancelled'.No
Created ByUSER_FULL_NAMEThe name of the user who created the contact on the systemNo
Concerning Participants
LabelTypeDescriptionMandatory
Concerning ParticipantsCONCERN_ROLE_NAMENo
Contact Participants
LabelTypeDescriptionMandatory
Case Participants
LabelTypeDescriptionMandatory
NameCONCERN_ROLE_NAMEThe name of the concern or user who was involved in the communication recorded in this contact log. This can be a meeting attendee or a participant in a telephone call, for example.No
Action
LabelTypeDescriptionMandatory
Users
LabelTypeDescriptionMandatory
NameUSER_NAMEThe name of the concern or user who was involved in the communication recorded in this contact log. This can be a meeting attendee or a participant in a telephone call, for example.No
Action
LabelTypeDescriptionMandatory
Narrative History
LabelTypeDescriptionMandatory
Narrative HistoryNOTE_TEXTNo
Links and Actions
Page Level Actions
LabelDescription
CloseClick to close this page and return to the previous page.
EditClick the Edit link to update the contact log record.
NewClick the New link to add an attendee to the contact log.
RemoveClick the Remove link to remove an attendee from the contact log.
RemoveClick the Remove link to remove an attendee from the contact log.
Messages
When page is loaded
MessageMessage CatalogConfigurableConfigurable Validation Reference ID
%1s %2s %3s %4sLinkNo
An Exception occurred as the timeout has been reached and the transaction has been rolled back.LinkNo
System configuration error - Unable to retrieve system user details from the database. Please contact your system administrator.LinkNo
The login ID %1s does not map to a user name.LinkNo
When page is submitted
None
Related Entities
When page is loaded
ContactLog
ContactLogAttendee
ContactLogConcern
ExternalUser
Note
NoteLink
Users
When page is submitted
None
Technical Information
Page IDCase_viewContactLog
LocationC:\Users\david\dev\src\esystems-inc\Curam_V8_IS\webclient\components\core\Case\Contact Log\Case_viewContactLog.uim
Page Load InterfaceContactLog.readContactLog
Page Submit Interface
Linked From PagesAdd Contact Log Attendee (Case_addContactLogAttendee), Contact Log (Case_listContactLog)