Description
This page allows you to view a communication. A communication is a correspondence to or from the organization. Any communication created from a communication list page within a case automatically relates to that case.
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Fields
LabelTypeDescriptionMandatory
AddressADDRESS_FORMATTED_DATAAddress of the communication recipient or sender. Your organization decides the correct address formatting.No
EmailEMAIL_ADDRESSEmail address of the correspondent. For participant communications, this is the participant's primary email address.No
Phone NumberPHONE_NUMBER_STRINGCommunication recipient or sender's phone number.No
Communication Details
LabelTypeDescriptionMandatory
MethodCOMMUNICATION_METHOD_CODEMethod of communication, i.e. email.No
Communication StatusCOMMUNICATION_STATUS_CODEEmail communication status. For sent emails, the status is "sent". For draft emails, the status is "draft".No
Communication DateCURAM_DATEDate on which the email is sent.No
Communication TypeCOMMUNICATION_TYPE_CODECommunication type, e.g., recorded, email.No
StatusRECORD_STATUS_CODEStatus of the record. The status is active, unless the record has been deleted, in which case, the status is canceled.No
Communication Text
LabelTypeDescriptionMandatory
SubjectCOMM_SUBJECT_TEXTSubject of the communication.No
Communication TextCOMMUNICATION_TEXTText of the communication. This text relates to recorded communications.No
Correspondent Details
LabelTypeDescriptionMandatory
Correspondent NameNAMEName of the correspondent who receives the email.No
Correspondent TypeCORRESPONDENT_CODECorrespondent type that relates to a coded description of the communication's correspondent. No
Associated Files
LabelTypeDescriptionMandatory
File LocationFILE_LOCATIONLocation of an associated file. No
File ReferenceFILE_REFERENCE_NUMBERReference information regarding an associated file. No
Document LocationDOCUMENT_LOCATIONLocation of an associated document. No
Document ReferenceDOCUMENT_REFERENCE_NUMBERReference information regarding an associated document. No
File NameATTACHMENT_NAMEFile name of the attached file.No
Comments
LabelTypeDescriptionMandatory
CommentsCOMMENTSNo
Links and Actions
None
Messages
When page is loaded
MessageMessage CatalogConfigurableConfigurable Validation Reference ID
Address data line %1n is not in correct format.LinkNo
Address header information is missing or invalid.LinkNo
An Exception occurred as the timeout has been reached and the transaction has been rolled back.LinkNo
Attempt to map a freeform address as a non-freeform.LinkNo
Invalid address layout type %1s specified in address header.LinkNo
No name tag specified in address data line %1n.LinkNo
No security implementation is supported for this transaction type. Please contact an Administrator.LinkNo
No service plan security implementation has been registered. Please contact an Administrator.LinkNo
The login ID %1s does not map to a user name.LinkNo
You do not have appropriate privileges to perform this operation.LinkNo
You do not have appropriate privileges to perform this operation for this client.LinkNo
When page is submitted
None
Related Entities
Technical Information
Page IDCase_viewCommunicationTransaction
LocationC:\Users\david\dev\src\esystems-inc\Curam_V8_IS\webclient\components\core\Case\Transaction Log\View\Case_viewCommunicationTransaction.uim
Page Load InterfaceCommunication.readRecordedCommunication1
Page Submit Interface
Linked From Pages