Description
This page allows you to search for case. To search for a case, you must know the case reference number.
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Page Flow Diagram
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Fields
LabelTypeDescriptionMandatory
Case ReferenceCASE_REFERENCECase reference number. If the system recognizes the case reference number entered in the Case Reference field, the case reference number is displayed in the case details panel. You can view the case home page by clicking on the reference number.No
TypeCASE_CAT_TYPE_CODECase type, e.g., "benefit", "liability overbilling".No
Primary ClientCONCERN_ROLE_NAMERegistered participant who is the primary client of the case. You can view the participant home page by clicking on the primary client name.No
ParticipantsCOUNTCount of unique concern role participants for a case.No
Start DateCURAM_DATECase start date. This start date is dependent on the evidence associated with the product governing the case. For example, the start date for a sickness benefit case would be the date the primary client became sick.No
StatusCASE_STATUS_CODECase status is dependent on the case processing. For example, a status can be open, active, or closed.No
Search Criteria
LabelTypeDescriptionMandatory
Case ReferenceCASE_REFERENCECase reference number. If the system recognizes the case reference number entered in the Case Reference field, the case reference number is displayed in the case details panel. You can view the case home page by clicking on the reference number.No
Client ReferenceCONCERN_ROLE_SEARCH_ALTERNATE_ID_CODEParticipant reference type of the primary client.No
Reference NumberALTERNATE_IDReference number of the primary participant.No
Client First NameFIRST_FORENAMEFirst name of the client whose cases you wish to search.No
Last NameSURNAMELast name of the client whose cases you wish to search.No
Case NameCASE_CATEGORY_TYPE_TAB_LISTType of case you wish to search for, e.g., "product delivery", "benefit". No
StatusCASE_STATUS_TAB_LISTCase status is dependent on the case processing. For example, a status can be open, active, or closed.No
Start FromCURAM_DATECase start date range start value. This start date is dependent on the evidence associated with the product governing the case. For example, the start date for a sickness benefit case would be the date the primary client became sick.No
End FromCURAM_DATECase end date range start value.No
Start ToCURAM_DATECase start date range end value. This start date is dependent on the evidence associated with the product governing the case. For example, the start date for a sickness benefit case would be the date the primary client became sick.No
End ToCURAM_DATECase end date range end value.No
Search Results will only include cases with
LabelTypeDescriptionMandatory
AppealsCURAM_INDICATORSelect the Display Cases With Appeals selection box if you wish to filter the search to display only appealed cases.No
InvestigationsCURAM_INDICATORSelect the Display Cases With Investigations selection box if you wish to filter the search to display only cases with investigations.No
IssuesCURAM_INDICATORSelect the Display Cases With Issues selection box if you wish to filter the search to display only cases with issues.No
Service PlansCURAM_INDICATORSelect the Display Cases With Service Plans selection box if you wish to filter the search to display only cases with service plans.No
Search Results will only include cases with
LabelTypeDescriptionMandatory
InvestigationsCURAM_INDICATORSelect the Display Cases With Investigations selection box if you wish to filter the search to display only cases with investigations.No
Service PlansCURAM_INDICATORSelect the Display Cases With Service Plans selection box if you wish to filter the search to display only cases with service plans.No
IssuesCURAM_INDICATORSelect the Display Cases With Issues selection box if you wish to filter the search to display only cases with issues.No
Action
LabelTypeDescriptionMandatory
Links and Actions
Page Level Actions
LabelDescription
CancelThe Cancel action dismisses the page.
ResetYou can press the Reset button to reset the search criteria fields and enter new fields.
SearchOnce you have entered the case reference number, you can press the Search button to search for the case. The case is displayed in the case details panel.
SelectClick the Select link on the appropriate row to select the case.
Messages
When page is loaded
MessageMessage CatalogConfigurableConfigurable Validation Reference ID
An Exception occurred as the timeout has been reached and the transaction has been rolled back.LinkNo
The login ID %1s does not map to a user name.LinkNo
When page is submitted
MessageMessage CatalogConfigurableConfigurable Validation Reference ID
An exact match has been performed on first name and/or last name because only a single character was entered into the search field.LinkNo
An Exception occurred as the timeout has been reached and the transaction has been rolled back.LinkNo
At least one search criteria must be entered.LinkNo
First name field must contain at least %1n alphanumeric character(s).LinkNo
First name field must contain at least %1n alphanumeric characters in order to include a wildcard character.LinkNo
Last name field must contain at least %1n alphanumeric character(s).LinkNo
Last name field must contain at least %1n alphanumeric characters in order to include a wildcard character.LinkNo
No case could be found which matched the search criteria.LinkNo
No Case Search implemented. Please contact an Administrator.LinkNo
Please refine the search criteria. At least one more search criteria must be specified.LinkNo
Please specify additional search criteria.LinkNo
Reference field must contain at least %1n alphanumeric character(s).LinkNo
The case reference number entered is a valid reference but not for searching on cases listed on this page.LinkNo
The end 'From' date must not be before the start 'From' date.LinkNo
The end 'To' date must not be before the end 'From' date.LinkNo
The end 'To' date must not be before the start 'To' date.LinkNo
The start 'From' date must not be in the future.LinkNo
The start 'To' date must not be before the start 'From' date.LinkNo
The start 'To' date must not be in the future.LinkNo
The status '%1c' is not valid for the selected case type(s).LinkNo
Related Entities
Technical Information
Page IDCase_searchPopup1
LocationC:\Users\david\dev\src\esystems-inc\Curam_V8_IS\webclient\components\core\Case\Search\Case_searchPopup1.uim
Page Load InterfaceCase.getCaseSearchCriteria
Page Submit InterfaceCase.caseSearch2
Linked From PagesCase Search (Case_searchPopup1)