Search Criteria |
Label | Type | Description | Mandatory |
Case Reference | CASE_REFERENCE | Case reference number. If the system recognizes the case reference number entered in the Case Reference field, the case reference number is displayed in the case details panel. You can view the case home page by clicking on the reference number. | No |
Client Reference | ALTERNATE_ID | Client reference number. | No |
Client Name | PERSON_ID | The name of the person whose cases you wish to search. | No |
Status | CASE_STATUS_CODE | Case status is dependent on the case processing. For example, a status can be open, active, or closed. | No |
End Date | CURAM_DATE | Case end date. | No |
Start Date | CURAM_DATE | Case start date. This start date is dependent on the evidence associated with the product governing the case. For example, the start date for a sickness benefit case would be the date the primary client became sick. | No |
Display cases with Issues | CURAM_INDICATOR | Select the Display Cases With Issues selection box if you wish to filter the search to display only cases with issues. | No |
Display cases with Service Plans | CURAM_INDICATOR | Select the Display Cases With Service Plans selection box if you wish to filter the search to display only cases with service plans. | No |
Display cases with Investigations | CURAM_INDICATOR | Select the Display Cases With Investigations selection box if you wish to filter the search to display only cases with investigations. | No |
Display cases with Appeals | CURAM_INDICATOR | Select the Display Cases With Appeals selection box if you wish to filter the search to display only appealed cases. | No |
|
|
Search Result |
Label | Type | Description | Mandatory |
Case Reference | CASE_REFERENCE | Case reference number. If the system recognizes the case reference number entered in the Case Reference field, the case reference number is displayed in the case details panel. You can view the case home page by clicking on the reference number. | No |
Primary Client | CONCERN_ROLE_NAME | Registered participant who is the primary client of the case. You can view the participant home page by clicking on the primary client name. | No |
Client Reference Number | ALTERNATE_ID | Participant reference number of the primary client. | No |
Category | CASE_TYPE_CODE | Case category, e.g., "product delivery", "appeal". | No |
Type | CASE_CAT_TYPE_CODE | Case type, e.g., "benefit", "liability overbilling". | No |
Start Date | CURAM_DATE | Case start date. This start date is dependent on the evidence associated with the product governing the case. For example, the start date for a sickness benefit case would be the date the primary client became sick. | No |
Registration Date | CURAM_DATE | Date case is registered on the system. | No |
Status | CASE_STATUS_CODE | Case status is dependent on the case processing. For example, a status can be open, active, or closed. | No |
|