Description
This page allows you to search for a case. If you know a case reference number, you can access case details via the Case Search page.
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Page Flow Diagram
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Fields
Choose Search Criteria
LabelTypeDescriptionMandatory
Case ReferenceCASE_REFERENCECase reference number. If the system recognizes the case reference number entered in the Case Reference field, the case reference number is displayed in the case details panel. You can view the case home page by clicking on the reference number.No
Client NamePERSON_IDName of the client whose cases you wish to search.No
Client Reference TypeCONCERN_ROLE_SEARCH_ALTERNATE_ID_CODEParticipant reference type of the primary client.No
Reference NumberALTERNATE_IDThe reference number of the client reference type whose cases you wish to search.No
Search Result
LabelTypeDescriptionMandatory
Case ReferenceCASE_REFERENCECase reference number. If the system recognizes the case reference number entered in the Case Reference field, the case reference number is displayed in the case details panel. You can view the case home page by clicking on the reference number.No
Primary ClientCONCERN_ROLE_NAMERegistered participant who is the primary client of the case. You can view the participant home page by clicking on the primary client name.No
Start DateCURAM_DATECase start date. This start date is dependent on the evidence associated with the product governing the case. For example, the start date for a sickness benefit case would be the date the primary client became sick.No
StatusCASE_STATUS_CODECase status is dependent on the case processing. For example, a status can be open, active, or closed.No
Cases Selected for Audit
LabelTypeDescriptionMandatory
Case ReferenceCASE_REFERENCECase reference number. If the system recognizes the case reference number entered in the Case Reference field, the case reference number is displayed in the case details panel. You can view the case home page by clicking on the reference number.No
Primary ClientUSER_FULL_NAMERegistered participant who is the primary client of the case. You can view the participant home page by clicking on the primary client name.No
Start DateCURAM_DATECase start date. This start date is dependent on the evidence associated with the product governing the case. For example, the start date for a sickness benefit case would be the date the primary client became sick.No
StatusCASE_STATUS_CODECase status is dependent on the case processing. For example, a status can be open, active, or closed.No
Action
LabelTypeDescriptionMandatory
Links and Actions
Page Level Actions
LabelDescription
Add SelectedYou can press the Add Selected button to add any selected cases to the Audit Plan.
CancelYou can press the Cancel button to exit the Case Selection page and return to the Audit Plan Home page.
FinishYou can press the Finish button to exit the Case Selection page.
RemoveThe Remove action allows you to remove a case from the audit plan. This is a physical delete of the case audit record.
ResetYou can press the Reset button to reset the search criteria fields and enter new fields.
SearchOnce you have entered the case reference number, you can press the Search button to search for the case. The case is displayed in the case details panel.
Messages
When page is loaded
MessageMessage CatalogConfigurableConfigurable Validation Reference ID
%1s %2s %3s %4sLinkNo
An entity identifier cannot be null.LinkNo
An Exception occurred as the timeout has been reached and the transaction has been rolled back.LinkNo
An Exception occurred as the timeout has been reached and the transaction has been rolled back.LinkNo
A row identifier cannot be null.LinkNo
More than entity of type '%1s' with key value '%2s' found in the cache.LinkNo
No database access is allowed at this point.LinkNo
No row manager set which contains the optimistic lock.LinkNo
System configuration error - Unable to retrieve system user details from the database. Please contact your system administrator.LinkNo
The Auditor does not have access to this Case Audit Type.LinkNo
The Coordinator does not have access to this Case Audit Type.LinkNo
The login ID %1s does not map to a user name.LinkNo
The login ID %1s does not map to a user name.LinkNo
When page is submitted
MessageMessage CatalogConfigurableConfigurable Validation Reference ID
A Case Audit must be provided.LinkNo
A Case ID must be provided.LinkNo
A coordinator must be specified.LinkNo
A criteria name must be specified.LinkNo
A criteria value must be specified.LinkNo
An Audit Plan Focus Area must be provided.LinkNo
An audit plan must be associated with an Audit Case Config record.LinkNo
An Audit Plan must be provided.LinkNo
An Audit Priority must be specified.LinkNo
An Audit Purpose must be specified.LinkNo
An entity identifier cannot be null.LinkNo
An Exception occurred as the timeout has been reached and the transaction has been rolled back.LinkNo
A row identifier cannot be null.LinkNo
A Transaction Date must be specified.LinkNo
A Transaction Type must be specified.LinkNo
A User Access level must be specified.LinkNo
A value for one of case reference client reference or client name should be entered.LinkNo
Criteria must be linked to an audit plan.LinkNo
Focus area findings cannot be modified when the Audit Plan is in status 'Complete'.LinkNo
Focus area findings cannot be modified when the Case Audit is in status 'Complete'.LinkNo
Focus area findings comments must be specified.LinkNo
More than entity of type '%1s' with key value '%2s' found in the cache.LinkNo
No database access is allowed at this point.LinkNo
No row manager set which contains the optimistic lock.LinkNo
System configuration error - Unable to retrieve system user details from the database. Please contact your system administrator.LinkNo
The associated Case Audit must be specified.LinkNo
The Auditor does not have access to this Case Audit Type.LinkNo
The Audit Plan is not yet in progress and therefore cannot be completed.LinkNo
The Coordinator does not have access to this Case Audit Type.LinkNo
The login ID %1s does not map to a user name.LinkNo
The Scheduled Start Date must not be after the Scheduled End Date.LinkNo
The User who performed the action must be specified.LinkNo
This audit plan has already been canceled and cannot be modified.LinkNo
This audit plan has already been completed and cannot be modified.LinkNo
This case has already been selected for audit as part of this audit plan.LinkNo
Related Entities
Technical Information