@AccessLevel(value=EXTERNAL)
public interface MaintainSupervisorCasesWithIssues
Modifier and Type | Method and Description |
---|---|
curam.supervisor.sl.struct.CasesWithIssuesAndHeatMapDetails |
listCasesWithIssues(curam.supervisor.facade.struct.CasesByDateRangeKey key)
Lists the cases that have issues associated and owned by the users
reporting to the supervisor and also registered on the chosen week.
|
curam.supervisor.sl.struct.CasesWithIssuesAndHeatMapDetails |
listCasesWithIssuesByDate(curam.supervisor.sl.struct.RegisteredDateOfCasesWithIssues key)
Lists the cases that have issues associated and owned by the users
reporting to the supervisor and also registered on the chosen date.
|
curam.supervisor.sl.struct.CasesWithIssuesAndHeatMapDetails |
readCasesWithIssuesByDateForHeatMap(curam.supervisor.sl.struct.RegisteredDateOfCasesWithIssues key)
Lists the cases registered on a chosen date that have associated issue
cases and the heat map XML String.
|
curam.supervisor.sl.struct.CasesWithIssuesAndHeatMapDetails |
readCasesWithIssuesForHeatMap(curam.supervisor.facade.struct.CasesByDateRangeKey key)
Lists the cases registered on a chosen week that have associated issue
cases and the heat map XML String.
|
void |
reassignCasesWithIssues(curam.supervisor.facade.struct.ReassignCasesForUserKey key)
This method the supervisor to reassign some or all cases to another user
that have issues and that were registered in the supervisor's chosen week.
|
@AccessLevel(value=EXTERNAL) void reassignCasesWithIssues(curam.supervisor.facade.struct.ReassignCasesForUserKey key) throws curam.util.exception.AppException, curam.util.exception.InformationalException
curam.util.exception.AppException
curam.util.exception.InformationalException
@AccessLevel(value=EXTERNAL) curam.supervisor.sl.struct.CasesWithIssuesAndHeatMapDetails listCasesWithIssuesByDate(curam.supervisor.sl.struct.RegisteredDateOfCasesWithIssues key) throws curam.util.exception.AppException, curam.util.exception.InformationalException
curam.util.exception.AppException
curam.util.exception.InformationalException
@AccessLevel(value=EXTERNAL) curam.supervisor.sl.struct.CasesWithIssuesAndHeatMapDetails listCasesWithIssues(curam.supervisor.facade.struct.CasesByDateRangeKey key) throws curam.util.exception.AppException, curam.util.exception.InformationalException
curam.util.exception.AppException
curam.util.exception.InformationalException
@AccessLevel(value=EXTERNAL) curam.supervisor.sl.struct.CasesWithIssuesAndHeatMapDetails readCasesWithIssuesByDateForHeatMap(curam.supervisor.sl.struct.RegisteredDateOfCasesWithIssues key) throws curam.util.exception.AppException, curam.util.exception.InformationalException
curam.util.exception.AppException
curam.util.exception.InformationalException
@AccessLevel(value=EXTERNAL) curam.supervisor.sl.struct.CasesWithIssuesAndHeatMapDetails readCasesWithIssuesForHeatMap(curam.supervisor.facade.struct.CasesByDateRangeKey key) throws curam.util.exception.AppException, curam.util.exception.InformationalException
curam.util.exception.AppException
curam.util.exception.InformationalException