curam.core.facade.intf

Interface IssueDelivery

All Known Implementing Classes:

IssueDelivery, curam.core.facade.impl.IssueDelivery, IssueDeliveryFactory

@AccessLevel(value=EXTERNAL)
public interface IssueDelivery

This process class provides the functionality for the Issue Delivery facade.

Method Summary

Modifier and Type	Method and Description
curam.core.sl.entity.struct.IssueDeliveryKey	addEvidence(curam.core.facade.struct.IssueDeliveryAddEvidenceDetails details) This method allows the user to add further evidence to an issue delivery.
void	approveResolution(curam.core.facade.struct.ApproveResolutionKey key) This method is used to approve a submitted Resolution.
void	close(curam.core.facade.struct.CloseCaseDetails details) Closes an issue delivery case.
curam.core.sl.entity.struct.IssueDeliveryKey	create(curam.core.facade.struct.IssueDeliveryCreationAndEvidenceDetails details) This method is used for the manual creation of an issue delivery by a user.
void	createResolution(curam.core.facade.struct.ResolutionDetails details) This method is used to render a Resolution on an issue
curam.core.facade.struct.WizardProperties	getCreateIssueDeliveryForPDWizard() Returns the wizard details for the issue delivery creation wizard.
curam.core.facade.struct.WizardProperties	getCreateIssueDeliveryWizard() Returns the wizard details for the issue delivery creation wizard.
curam.core.facade.struct.IssueDeliveryMenuDataDetails	getIssueDeliveryMenuData(curam.core.facade.struct.IssueDeliveryMenuDataKey key) Returns the XML data used to create a navigation menu for issue delivery pages within a product delivery on an integrated case.
curam.core.facade.struct.IssueDeliveryMenuDataDetails	getIssueDeliveryMenuDataForIC(curam.core.facade.struct.IssueDeliveryMenuDataKey key) Returns the XML data used to create a navigation menu for issue delivery pages within an integrated case.
curam.core.facade.struct.IssueEvidenceTypeAndMemberDetails	getIssueEvidenceTypeAndMemberDetails(curam.core.facade.struct.IssueEvidenceTypeAndMemberDetails details) Gets the issue type, the evidence type and the member selected by the users.
curam.core.facade.struct.ResolutionAndConfigIDDetailsList	listActiveResolutionsForIssue(curam.core.sl.entity.struct.IssueConfigurationKey key) Lists active resolutions for an issue.
curam.core.facade.struct.IssueAttachmentList	listAttachment(curam.core.sl.entity.struct.IssueDeliveryKey issueDeliveryKey) This method returns a list of attachments on an Issue Delivery.
curam.core.facade.struct.IssueEventList1	listEvent1(curam.core.sl.entity.struct.IssueDeliveryKey issueDeliveryKey) This method returns a list of events for an Issue Delivery.
curam.core.facade.infrastructure.struct.EvidenceListDetails	listEvidence(curam.core.facade.infrastructure.struct.EvidenceListKey key) Lists all the evidence associated with an issue delivery.
curam.core.facade.struct.IssueApprovalRequestDtlsList	listIssueApprovalRequest(curam.core.struct.CaseHeaderKey key) This method is used to list all the resolution approval requests for an issue.
curam.core.facade.struct.IssuesForConcernRoleDetailsList	listIssuesForConcernRole(curam.core.struct.RelationshipConcernRoleIDKey key) Retrieves all issue deliveries for a specified concern role.
curam.core.facade.struct.IssuesForDuplicateConcernRoleDetailsList	listIssuesForDuplicateConcernRole(curam.core.struct.ConcernRoleKey key) Retrieves all issue deliveries for a specified duplicate concern role.
curam.core.facade.struct.IssueNoteList1	listNote1(curam.core.sl.entity.struct.IssueDeliveryKey issueDeliveryKey) This method returns a list of notes on an Issue Delivery.
curam.core.facade.struct.ListTransactionsLogDetails	listRecentTransaction(curam.core.sl.entity.struct.IssueDeliveryKey issueDeliveryKey) Returns a list of the recent transactions on this case.
curam.core.facade.struct.IssueRelatedCaseList	listRelatedCase(curam.core.sl.entity.struct.IssueDeliveryKey issueDeliveryKey) This method returns a list of related cases to an Issue Delivery.
curam.core.facade.struct.ResolutionStatusHistoryDtlsList	listResolutionStatusHistory(curam.core.sl.entity.struct.ResolutionKey resolutionKey) Lists the resolution status history which the issue has been through.
curam.core.facade.struct.IssueTaskList	listTask(curam.core.sl.entity.struct.IssueDeliveryKey issueDeliveryKey) This method returns a list of tasks on an Issue Delivery.
curam.core.facade.struct.IssueUserRoleList	listUserRole(curam.core.sl.entity.struct.IssueDeliveryKey issueDeliveryKey) This method returns a list of user roles on an Issue Delivery.
void	modifyApprovalRequest(curam.core.sl.entity.struct.IssueApprovalRequestKey key, curam.core.sl.struct.ModifyRejectionDetails details) This method modifies an issue resolution approval request.
void	modifyClosureDetails(curam.core.facade.struct.CloseCaseDetails details) Modifies the closure details for an issue delivery.
void	modifyIssueCaseHeader(curam.core.sl.struct.IssueDeliveryHeaderDetails issueDeliveryHeaderDetails) This method is used to modify an issue delivery case header.
void	modifyResolution(curam.core.facade.struct.ResolutionDetails details) This method is used to modify a Resolution on an issue
curam.core.facade.struct.IssueClosureDetails1	readClosureDetails1(curam.core.facade.struct.CloseCaseDetails details) Reads the closure details for an issue case.
curam.core.facade.struct.IssueDeliveryHomePageDetails1	readHomePageDetails1(curam.core.struct.CaseHeaderKey caseHeaderKey) This method is used to display the issue delivery case homepage.
curam.core.facade.struct.IssueDeliveryHeaderDetails	readIssueCaseHeader(curam.core.struct.CaseHeaderKey issueCaseHeaderKey) This method is used to retrieve the details required to modify the issue delivery case header.
curam.core.facade.struct.RejectDetails	readRejectDetails(curam.core.sl.entity.struct.IssueApprovalRequestKey key) This method is used to retrieve the rejection details required to modify the issue Approval Request.
curam.core.facade.struct.ResolutionStatusHistoryDtls	readResolutionStatusHistory(curam.core.sl.entity.struct.ResolutionStatusHistoryKey key) Reads the details required to display the record resolution status history screen.
void	rejectResolution(curam.core.facade.struct.RejectResolutionKey key) This method is used to reject a submitted Resolution.
curam.core.facade.struct.IssueEventAndActivityList1	searchIssueDeliveryEventAndActivity1(curam.core.facade.struct.SearchCaseEventAndActivityKey key) This method returns data representing case events and activities for an Issue Delivery case.
void	submitResolutionForApproval(curam.core.facade.struct.SubmitResolutionForApprovalKey key) This method is used to submit a resolution for approval.
curam.core.facade.struct.IssueApprovalRequestDetails	viewIssueApprovalRequest(curam.core.sl.entity.struct.IssueApprovalRequestKey key) This method is used to view a resolution approval request homepage.

Method Detail

close

@AccessLevel(value=EXTERNAL)
void close(curam.core.facade.struct.CloseCaseDetails details)
                                 throws curam.util.exception.AppException,
                                        curam.util.exception.InformationalException

Closes an issue delivery case.

Throws:

curam.util.exception.AppException

curam.util.exception.InformationalException

modifyClosureDetails

@AccessLevel(value=EXTERNAL)
void modifyClosureDetails(curam.core.facade.struct.CloseCaseDetails details)
                                                throws curam.util.exception.AppException,
                                                       curam.util.exception.InformationalException

Modifies the closure details for an issue delivery.

Throws:

curam.util.exception.AppException

curam.util.exception.InformationalException

createResolution

@AccessLevel(value=EXTERNAL)
void createResolution(curam.core.facade.struct.ResolutionDetails details)
                                            throws curam.util.exception.AppException,
                                                   curam.util.exception.InformationalException

This method is used to render a Resolution on an issue

Throws:

curam.util.exception.AppException

curam.util.exception.InformationalException

listActiveResolutionsForIssue

@AccessLevel(value=EXTERNAL)
curam.core.facade.struct.ResolutionAndConfigIDDetailsList listActiveResolutionsForIssue(curam.core.sl.entity.struct.IssueConfigurationKey key)
                                                                                                              throws curam.util.exception.AppException,
                                                                                                                     curam.util.exception.InformationalException

Lists active resolutions for an issue.

Throws:

curam.util.exception.AppException

curam.util.exception.InformationalException

modifyResolution

@AccessLevel(value=EXTERNAL)
void modifyResolution(curam.core.facade.struct.ResolutionDetails details)
                                            throws curam.util.exception.AppException,
                                                   curam.util.exception.InformationalException

This method is used to modify a Resolution on an issue

Throws:

curam.util.exception.AppException

curam.util.exception.InformationalException

submitResolutionForApproval

@AccessLevel(value=EXTERNAL)
void submitResolutionForApproval(curam.core.facade.struct.SubmitResolutionForApprovalKey key)
                                                       throws curam.util.exception.AppException,
                                                              curam.util.exception.InformationalException

This method is used to submit a resolution for approval.

Throws:

curam.util.exception.AppException

curam.util.exception.InformationalException

listResolutionStatusHistory

@AccessLevel(value=EXTERNAL)
curam.core.facade.struct.ResolutionStatusHistoryDtlsList listResolutionStatusHistory(curam.core.sl.entity.struct.ResolutionKey resolutionKey)
                                                                                                           throws curam.util.exception.AppException,
                                                                                                                  curam.util.exception.InformationalException

Lists the resolution status history which the issue has been through.

Throws:

curam.util.exception.AppException

curam.util.exception.InformationalException

readResolutionStatusHistory

@AccessLevel(value=EXTERNAL)
curam.core.facade.struct.ResolutionStatusHistoryDtls readResolutionStatusHistory(curam.core.sl.entity.struct.ResolutionStatusHistoryKey key)
                                                                                                       throws curam.util.exception.AppException,
                                                                                                              curam.util.exception.InformationalException

Reads the details required to display the record resolution status history screen.

Throws:

curam.util.exception.AppException

curam.util.exception.InformationalException

approveResolution

@AccessLevel(value=EXTERNAL)
void approveResolution(curam.core.facade.struct.ApproveResolutionKey key)
                                             throws curam.util.exception.AppException,
                                                    curam.util.exception.InformationalException

This method is used to approve a submitted Resolution. An issue resolution can only be approved by a user with the appropriate privileges

Throws:

curam.util.exception.AppException

curam.util.exception.InformationalException

rejectResolution

@AccessLevel(value=EXTERNAL)
void rejectResolution(curam.core.facade.struct.RejectResolutionKey key)
                                            throws curam.util.exception.AppException,
                                                   curam.util.exception.InformationalException

This method is used to reject a submitted Resolution.

Throws:

curam.util.exception.AppException

curam.util.exception.InformationalException

getIssueDeliveryMenuData

@AccessLevel(value=EXTERNAL)
curam.core.facade.struct.IssueDeliveryMenuDataDetails getIssueDeliveryMenuData(curam.core.facade.struct.IssueDeliveryMenuDataKey key)
                                                                                                     throws curam.util.exception.AppException,
                                                                                                            curam.util.exception.InformationalException

Returns the XML data used to create a navigation menu for issue delivery pages within a product delivery on an integrated case.

Throws:

curam.util.exception.AppException

curam.util.exception.InformationalException

modifyIssueCaseHeader

@AccessLevel(value=EXTERNAL)
void modifyIssueCaseHeader(curam.core.sl.struct.IssueDeliveryHeaderDetails issueDeliveryHeaderDetails)
                                                 throws curam.util.exception.AppException,
                                                        curam.util.exception.InformationalException

This method is used to modify an issue delivery case header.

Throws:

curam.util.exception.AppException

curam.util.exception.InformationalException

readIssueCaseHeader

@AccessLevel(value=EXTERNAL)
curam.core.facade.struct.IssueDeliveryHeaderDetails readIssueCaseHeader(curam.core.struct.CaseHeaderKey issueCaseHeaderKey)
                                                                                              throws curam.util.exception.AppException,
                                                                                                     curam.util.exception.InformationalException

This method is used to retrieve the details required to modify the issue delivery case header.

Throws:

curam.util.exception.AppException

curam.util.exception.InformationalException

listIssueApprovalRequest

@AccessLevel(value=EXTERNAL)
curam.core.facade.struct.IssueApprovalRequestDtlsList listIssueApprovalRequest(curam.core.struct.CaseHeaderKey key)
                                                                                                     throws curam.util.exception.AppException,
                                                                                                            curam.util.exception.InformationalException

This method is used to list all the resolution approval requests for an issue.

Throws:

curam.util.exception.AppException

curam.util.exception.InformationalException

viewIssueApprovalRequest

@AccessLevel(value=EXTERNAL)
curam.core.facade.struct.IssueApprovalRequestDetails viewIssueApprovalRequest(curam.core.sl.entity.struct.IssueApprovalRequestKey key)
                                                                                                    throws curam.util.exception.AppException,
                                                                                                           curam.util.exception.InformationalException

This method is used to view a resolution approval request homepage.

Throws:

curam.util.exception.AppException

curam.util.exception.InformationalException

modifyApprovalRequest

@AccessLevel(value=EXTERNAL)
void modifyApprovalRequest(curam.core.sl.entity.struct.IssueApprovalRequestKey key,
                                                        curam.core.sl.struct.ModifyRejectionDetails details)
                                                 throws curam.util.exception.AppException,
                                                        curam.util.exception.InformationalException

This method modifies an issue resolution approval request. An approval request may only be modified if it has a status of Rejected.

Throws:

curam.util.exception.AppException

curam.util.exception.InformationalException

readRejectDetails

@AccessLevel(value=EXTERNAL)
curam.core.facade.struct.RejectDetails readRejectDetails(curam.core.sl.entity.struct.IssueApprovalRequestKey key)
                                                                               throws curam.util.exception.AppException,
                                                                                      curam.util.exception.InformationalException

This method is used to retrieve the rejection details required to modify the issue Approval Request.

Throws:

curam.util.exception.AppException

curam.util.exception.InformationalException

listAttachment

@AccessLevel(value=EXTERNAL)
curam.core.facade.struct.IssueAttachmentList listAttachment(curam.core.sl.entity.struct.IssueDeliveryKey issueDeliveryKey)
                                                                                  throws curam.util.exception.AppException,
                                                                                         curam.util.exception.InformationalException

This method returns a list of attachments on an Issue Delivery.

Throws:

curam.util.exception.AppException

curam.util.exception.InformationalException

listRelatedCase

@AccessLevel(value=EXTERNAL)
curam.core.facade.struct.IssueRelatedCaseList listRelatedCase(curam.core.sl.entity.struct.IssueDeliveryKey issueDeliveryKey)
                                                                                    throws curam.util.exception.AppException,
                                                                                           curam.util.exception.InformationalException

This method returns a list of related cases to an Issue Delivery.

Throws:

curam.util.exception.AppException

curam.util.exception.InformationalException

listTask

@AccessLevel(value=EXTERNAL)
curam.core.facade.struct.IssueTaskList listTask(curam.core.sl.entity.struct.IssueDeliveryKey issueDeliveryKey)
                                                                      throws curam.util.exception.AppException,
                                                                             curam.util.exception.InformationalException

This method returns a list of tasks on an Issue Delivery.

Throws:

curam.util.exception.AppException

curam.util.exception.InformationalException

listUserRole

@AccessLevel(value=EXTERNAL)
curam.core.facade.struct.IssueUserRoleList listUserRole(curam.core.sl.entity.struct.IssueDeliveryKey issueDeliveryKey)
                                                                              throws curam.util.exception.AppException,
                                                                                     curam.util.exception.InformationalException

This method returns a list of user roles on an Issue Delivery.

Throws:

curam.util.exception.AppException

curam.util.exception.InformationalException

listIssuesForConcernRole

@AccessLevel(value=EXTERNAL)
curam.core.facade.struct.IssuesForConcernRoleDetailsList listIssuesForConcernRole(curam.core.struct.RelationshipConcernRoleIDKey key)
                                                                                                        throws curam.util.exception.AppException,
                                                                                                               curam.util.exception.InformationalException

Retrieves all issue deliveries for a specified concern role.

Throws:

curam.util.exception.AppException

curam.util.exception.InformationalException

getIssueEvidenceTypeAndMemberDetails

@AccessLevel(value=EXTERNAL)
curam.core.facade.struct.IssueEvidenceTypeAndMemberDetails getIssueEvidenceTypeAndMemberDetails(curam.core.facade.struct.IssueEvidenceTypeAndMemberDetails details)
                                                                                                                      throws curam.util.exception.AppException,
                                                                                                                             curam.util.exception.InformationalException

Gets the issue type, the evidence type and the member selected by the users.

Throws:

curam.util.exception.AppException

curam.util.exception.InformationalException

create

@AccessLevel(value=EXTERNAL)
curam.core.sl.entity.struct.IssueDeliveryKey create(curam.core.facade.struct.IssueDeliveryCreationAndEvidenceDetails details)
                                                                          throws curam.util.exception.AppException,
                                                                                 curam.util.exception.InformationalException

This method is used for the manual creation of an issue delivery by a user.

Throws:

curam.util.exception.AppException

curam.util.exception.InformationalException

addEvidence

@AccessLevel(value=EXTERNAL)
curam.core.sl.entity.struct.IssueDeliveryKey addEvidence(curam.core.facade.struct.IssueDeliveryAddEvidenceDetails details)
                                                                               throws curam.util.exception.AppException,
                                                                                      curam.util.exception.InformationalException

This method allows the user to add further evidence to an issue delivery.

Throws:

curam.util.exception.AppException

curam.util.exception.InformationalException

listEvidence

@AccessLevel(value=EXTERNAL)
curam.core.facade.infrastructure.struct.EvidenceListDetails listEvidence(curam.core.facade.infrastructure.struct.EvidenceListKey key)
                                                                                               throws curam.util.exception.AppException,
                                                                                                      curam.util.exception.InformationalException

Lists all the evidence associated with an issue delivery.

Throws:

curam.util.exception.AppException

curam.util.exception.InformationalException

getIssueDeliveryMenuDataForIC

@AccessLevel(value=EXTERNAL)
curam.core.facade.struct.IssueDeliveryMenuDataDetails getIssueDeliveryMenuDataForIC(curam.core.facade.struct.IssueDeliveryMenuDataKey key)
                                                                                                          throws curam.util.exception.AppException,
                                                                                                                 curam.util.exception.InformationalException

Returns the XML data used to create a navigation menu for issue delivery pages within an integrated case.

Throws:

curam.util.exception.AppException

curam.util.exception.InformationalException

listIssuesForDuplicateConcernRole

@AccessLevel(value=EXTERNAL)
curam.core.facade.struct.IssuesForDuplicateConcernRoleDetailsList listIssuesForDuplicateConcernRole(curam.core.struct.ConcernRoleKey key)
                                                                                                                          throws curam.util.exception.AppException,
                                                                                                                                 curam.util.exception.InformationalException

Retrieves all issue deliveries for a specified duplicate concern role.

Throws:

curam.util.exception.AppException

curam.util.exception.InformationalException

listRecentTransaction

@AccessLevel(value=EXTERNAL)
curam.core.facade.struct.ListTransactionsLogDetails listRecentTransaction(curam.core.sl.entity.struct.IssueDeliveryKey issueDeliveryKey)
                                                                                                throws curam.util.exception.AppException,
                                                                                                       curam.util.exception.InformationalException

Returns a list of the recent transactions on this case. The context and menu data for the issue delivery case are also returned.

Throws:

curam.util.exception.AppException

curam.util.exception.InformationalException

searchIssueDeliveryEventAndActivity1

@AccessLevel(value=EXTERNAL)
curam.core.facade.struct.IssueEventAndActivityList1 searchIssueDeliveryEventAndActivity1(curam.core.facade.struct.SearchCaseEventAndActivityKey key)
                                                                                                               throws curam.util.exception.AppException,
                                                                                                                      curam.util.exception.InformationalException

This method returns data representing case events and activities for an Issue Delivery case.

Throws:

curam.util.exception.AppException

curam.util.exception.InformationalException

getCreateIssueDeliveryWizard

@AccessLevel(value=EXTERNAL)
curam.core.facade.struct.WizardProperties getCreateIssueDeliveryWizard()
                                                                                             throws curam.util.exception.AppException,
                                                                                                    curam.util.exception.InformationalException

Returns the wizard details for the issue delivery creation wizard.

Throws:

curam.util.exception.AppException

curam.util.exception.InformationalException

listEvent1

@AccessLevel(value=EXTERNAL)
curam.core.facade.struct.IssueEventList1 listEvent1(curam.core.sl.entity.struct.IssueDeliveryKey issueDeliveryKey)
                                                                          throws curam.util.exception.AppException,
                                                                                 curam.util.exception.InformationalException

This method returns a list of events for an Issue Delivery.

Throws:

curam.util.exception.AppException

curam.util.exception.InformationalException

readClosureDetails1

@AccessLevel(value=EXTERNAL)
curam.core.facade.struct.IssueClosureDetails1 readClosureDetails1(curam.core.facade.struct.CloseCaseDetails details)
                                                                                        throws curam.util.exception.AppException,
                                                                                               curam.util.exception.InformationalException

Reads the closure details for an issue case.

Throws:

curam.util.exception.AppException

curam.util.exception.InformationalException

readHomePageDetails1

@AccessLevel(value=EXTERNAL)
curam.core.facade.struct.IssueDeliveryHomePageDetails1 readHomePageDetails1(curam.core.struct.CaseHeaderKey caseHeaderKey)
                                                                                                  throws curam.util.exception.AppException,
                                                                                                         curam.util.exception.InformationalException

This method is used to display the issue delivery case homepage.

Throws:

curam.util.exception.AppException

curam.util.exception.InformationalException

listNote1

@AccessLevel(value=EXTERNAL)
curam.core.facade.struct.IssueNoteList1 listNote1(curam.core.sl.entity.struct.IssueDeliveryKey issueDeliveryKey)
                                                                        throws curam.util.exception.AppException,
                                                                               curam.util.exception.InformationalException

This method returns a list of notes on an Issue Delivery.

Throws:

curam.util.exception.AppException

curam.util.exception.InformationalException

getCreateIssueDeliveryForPDWizard

@AccessLevel(value=EXTERNAL)
curam.core.facade.struct.WizardProperties getCreateIssueDeliveryForPDWizard()
                                                                                                  throws curam.util.exception.AppException,
                                                                                                         curam.util.exception.InformationalException

Returns the wizard details for the issue delivery creation wizard.

Throws:

curam.util.exception.AppException

curam.util.exception.InformationalException