A social enterprise folder is a case that allows agency workers and multidisciplinary team members to securely share information and work together to ensure that benefits and services are delivered in an integrated manner to achieve a desired outcome for a collection of one or more clients. The social enterprise folder types and the type of multidisciplinary team (either predefined or ad hoc) to be used with the social enterprise folder are defined within the Administration application.

A social enterprise folder is a case type and as such can use some of the existing case entities to store data relating to the social enterprise folder. This entity provides additional fields not captured on the case header entity relating to the social enterprise folder such as the type of social enterprise folder and the outcome when the social enterprise folder is closed.

Example

Linda Smith is a 31 year old single parent. She has a 10 year old son, Robert Smith. Linda Smith is out of work and is having difficulty finding a job, as a result she claims of being stressed and not having enough money to provide for herself and her child. Robert Smith is frequently absent from school and teachers have notified the social welfare agency regarding their concerns over the child's absence and the fact that occasionally they have seen bruises on the child's body. An agency worker makes contact with the family and creates a Child Welfare social enterprise folder adding Linda Smith and Robert Smith as clients. Linda Smith is claiming Child Benefit, Food Stamps and Income Support, these cases are also added to the social enterprise folder (SEF). The multidisciplinary team to be added to the Child Welfare SEF is specified as ad-hoc which means that the multidisciplinary team members are defined when the Child Welfare SEF is created. Robert Smith's teacher, an agency worker and a psychologist are added as multidisciplinary team members to the Child Welfare SEF. The SEF is utilized as a collaborative tool whereby team members can communicate and share information using social enterprise components such as meetings, discussions and incidents.