ProgramReopenInfo:
Stores the reopen details for a program application.
A program that has been withdrawn or denied may be reopened by a worker. For example, the client may appeal a denial of a program. A program may be reopened multiple times.
Example James Smith has a Social Benefits application case for Food Allowance and Rent Allowance. The worker processing the application denied the Food Allowance program as James was ineligible. James contacts the agency with some additional information that he forgot to include on his initial application for benefits. The worker reopens the Food Allowance program on the application case and a ProgramReopenInfo record is created. |