In conducting its business the organization is likely to interact with many different parties (people, employers, other government agencies, etc.). Different information will be recorded for these different parties. Curam distinguishes between these different parties using concern role types.

In Curam the terms concern role and participant (role) are interchangeable.

Example

The Curam data model allows for the maintenance of multiple participant roles for a single participant, and their associated cases. For example, John Smith is a registered person in the organization's system, as well as a registered employer with four employees.

As a registered person, John Smith has an active pensions benefit being paid to him, while as a registered employer, John Smith might have an existing Unemployment Tax (liability) case for his employees.

This example shows that John Smith might have two roles in relation to its interactions with the organization. The first role is as a Person who is receiving a benefit from the organization. The second role is as an Employer who is paying Unemployment taxes to the organization.