Table Description
Client Interaction: A summary view of communications and financial transaction types between the organization and a participant.

Phone calls made/received, letters sent/received and payments are examples of client interaction types.

Example

A view of client interactions for participant John Smith displays that a letter was sent to John on 1/1/2004 and a payment of $50 was made to him on 2/1/2004.

Relationship Diagram
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Model Details
Location in Model: Logical View::MetaModel::Curam::Core::Reference Model::Service Layer::Client Interaction::entity::ClientInteraction
Controlling File: core\model\Packages\Reference Model\Service Layer_cat.efx
Table Options
ALLOW_OPTIMISTIC_LOCKINGyes
Attributes (8)
AttributeStereotypeNullableDescriptionDomain DefinitionCodetableDDL Type
clientInteractionIDkeynoUnique identifier of the client interaction.CLIENT_INTERACTION_ID SVR_INT64
commentsdetails User comments recorded about the interaction.COMMENTS SVR_STRING<300>
concernRoleIDdetailsnoUnique identifier of the Concern Role for whom the interaction is for.CONCERN_ROLE_ID SVR_INT64
descriptiondetails Description of the client interaction.COMMENTS SVR_STRING<300>
interactionDateTimedetails The date/time of the client interaction.CURAM_DATETIME SVR_DATETIME
interactionTypeCodedetails The type of interaction being recorded.INTERACTION_TYPE_CODEInteractionTypeSVR_STRING<10>
relatedIDdetails Unique identifier of the type of interaction.RELATED_ID SVR_INT64
relatedTypedetails The type of interaction being recorded, e.g. phone calls, letters, etc.RELATED_TYPE_CODERelatedInteractionTypeSVR_STRING<10>
Foreign Keys (1)
ChildParent
ClientInteraction.concernRoleIDConcernRole.concernRoleID
Indices (1)
Index NameAttributes
clientInteractConcernRoleIdxconcernRoleID
Operations (8)
OperationStereotypeOptionsDescriptionSQL
insertinsertAUTO_ID: clientInteractionID
Standard Operation 
modifymodify Standard Operation 
readread Standard Operation 
insertComments    
list    
modifyCommentsnsmodify   
readPersonInteractionHomePagens  SQL
searchByConcernRolensmulti  SQL
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Cancel Activity (Activity_cancelStandardUserActivity)
New Recurring Activity (Activity_createRecurringActivityForUser)
New Recurring Activity (Activity_createRecurringUserActivity)
New Activity (Activity_createStandardUserActivity)
Invite Attendee (Activity_inviteAttendeeToRecurringActivityFromCreate)
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Edit Recurring Activity (Activity_modifyRecurringUserActivity)
Edit Recurring Activity (Activity_modifyRecurringUserActivity1)
Edit Activity (Activity_modifyStandardUserActivity)
Edit Activity (Activity_modifyStandardUserActivity1)
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Acknowledge Receipts (Appeal_acknowledgeReceiptsAppellant)
Add Case to Hearing Case (Appeal_addHearingCase)
Add Case to Hearing Case (Appeal_addHearingCaseIC)
Add Case to Hearing Case (Appeal_addHearingCaseObject)
Add Hearing Review (Appeal_addHearingReviewCase)
Add Hearing Review (Appeal_addHearingReviewCaseIC)
Add Hearing Review (Appeal_addHearingReviewIssueCase)
Add Hearing Review (Appeal_addHearingReviewIssueCaseIC)
Add Hearing Review (Appeal_addHearingReviewObjectCase)
Add Issue to Hearing Case (Appeal_addIssueToHearingCase)
Add Issue to Hearing Review (Appeal_addIssueToHearingReview)
Add Issue to Judicial Review (Appeal_addIssueToJudicialReview)
Add Case to Judicial Review (Appeal_addJudicialReviewCase)
Add Case to Judicial Review (Appeal_addJudicialReviewCaseIC)
Add Case to Judicial Review (Appeal_addJudicialReviewIssueCase)
Add Case to Judicial Review (Appeal_addJudicialReviewIssueCaseIC)
Add Case to Judicial Review (Appeal_addJudicialReviewObjectCase)
Adjourn Hearing (Appeal_adjournHearing)
Adjourn Hearing (Appeal_adjournHearingForIC)
Adjourn Hearing (Appeal_adjournHearingReview)
Approve Resolution (Appeal_approveDecision)
Cancel Appeal Hearing (Appeal_cancelHearingCase)
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Cancel Hearing Review (Appeal_cancelHearingReview)
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Close Judicial Review (Appeal_closeJudicialReview)
Close Judicial Review (Appeal_closeJudicialReview1)
Confirm Location Hearing (Appeal_confirmExternalLocationHearingIC)
Confirm Hearing Review (Appeal_confirmHearing_HearingReviewForIC)
Confirm Hearing Review (Appeal_confirmHearingReviewHearing)
Confirm Hearing Review (Appeal_confirmHearingReviewHearingForIC)
Confirm Home Hearing (Appeal_confirmHomeHearing)
Confirm Home Hearing (Appeal_confirmHomeHearingIC)
Confirm Home Hearing (Appeal_confirmHomeHearingType)
Confirm Home Hearing (Appeal_confirmHomeHearingTypeIC)
Confirm Location Hearing (Appeal_confirmIssueExternalLocationHearingIC)
Confirm Location Hearing (Appeal_confirmIssueLocationHearingIC)
Confirm Location Hearing (Appeal_confirmLocationHearing)
Confirm Location Hearing (Appeal_confirmLocationHearingIC)
Confirm Phone Hearing (Appeal_confirmPhoneHearing)
Confirm Phone Hearing (Appeal_confirmPhoneHearingIC)
Confirm Phone Hearing (Appeal_confirmPhoneHearingType)
Confirm Phone Hearing (Appeal_confirmPhoneHearingTypeIC)
Confirm Reschedule External Location Hearing (Appeal_ConfirmReScheduleExternalLocationHearingIC)
Confirm Reschedule Hearing Review Hearing (Appeal_confirmRescheduleHearingReviewHearing)
Confirm Reschedule Hearing Review Hearing (Appeal_confirmRescheduleHearingReviewHearingForIC)
Confirm Reschedule Home Hearing (Appeal_confirmRescheduleHomeHearing)
Confirm Reschedule Home Hearing (Appeal_confirmRescheduleHomeHearingIC)
Confirm Reschedule Location Hearing (Appeal_confirmRescheduleLocationHearing)
Reschedule Hearing (Appeal_confirmRescheduleLocationHearingIC)
Confirm Reschedule Telephone Hearing (Appeal_confirmReschedulePhoneHearing)
Reschedule Telephone Hearing (Appeal_confirmReschedulePhoneHearingIC)
Confirm Reschedule Hearing Review Hearing (Appeal_confirmRescheduleReviewHearingDateTimeForIC)
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New Hearing (Appeal_createHearingCaseMultipleCases)
New Hearing (Appeal_createHearingCaseMultipleCasesIC)
New Hearing (Appeal_createHearingCaseObjectMultipleCases)
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Edit Fee (Appeal_IC_modifyRepresentativeFee)
Edit Hearing Representative Fee (Appeal_modifyRepresentativeFee)
Edit Witness (Appeal_modifyWitnessFromList)
Edit Witness (Appeal_modifyWitnessFromListIC)
Edit Witness (Appeal_modifyWitnessFromView)
Edit Witness (Appeal_modifyWitnessFromViewIC)
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New Appeal (Appeal_nextStageAppeal)
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Client Interaction Home: (InteractionCentre_personHome)
Client Interaction: (InteractionCentre_recordedPersonInteraction)
Client Interaction: (InteractionCentre_unrecordedPersonInteraction)
Client Interaction (InteractionCentre_viewInteraction)
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New Sanction (ISP_createSanctionEvidence)
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Edit Sanction (ISP_modifySanctionEvidence_fromList)
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Modify Sanction Override Details: (ISP_modifySanctionOverride_fromView)
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Client Interaction (Participant_viewInteractionFromList)
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