Citizen Workspace External Party Link:
Stores the relationship between a Citizen Self Service account and a Person on an external system. Each Citizen Self Service account may be associated with at most one person per external system.
This entity will allow a citizen to access information in the citizen account i.e. messages, outreach campaigns, payments, activities, contact information, applications, screenings and triage. This account will also allow the citizen to submit life events to the agency allowing them to report significant life changes to the social enterprise agency which may effect the benefits they are receiving.
Example James Smith selects to login to the citizen self service. His citizen self service account has not been linked to his person record using this entity. As such, he will not have access to the information mentioned above. He will only have the ability to check status of applications submitted at an earlier date. Linda Smith selects to login to the citizen self service account. Her citizen self service account has been linked to her person record using this entity and as such will have access to all information outlined above.
|